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Message: <blockquote data-quote="El Mahdi" data-source="post: 5631570" data-attributes="member: 59506"><img src="http://www.enworld.org/forum/images/smilies/erm.png"  class="smilie" loading="lazy" alt=":erm:" title="Erm    :erm:" data-shortname=":erm:" /> Okay, some of this doesn't compute for me. Maybe it's just that the provided data seems incomplete. Based on just that data, one of two assumptions can be made and two conclusions drawn: <ol> <li data-xf-list-type="ol">Either the 2% that post spend 40 times more than all other users/customers (as the 2% are the only one's that post, making all other customers those that don't post)</li> <li data-xf-list-type="ol">Or the 2% that post spend 40 times more than the other user/customers that read but don't post (18% of total users/customers).</li> </ol>Either way, if the 2% were spending 40 times more than all customers - that's a significant percentage of overall sales (the majority of revenue) and would be noticed if anything impacted the purchasing trends of that group... Or, even if the 2% were only spending 40 times more than the 18% of readers-but-not-posters, that would still be a significant majority of revenue unless somehow the 80% of users/customers that don't read or post somehow spent more on average (per person) than the 20% of users/customers that read forums (whether they post or not) - and I'd sincerely doubt that. So to me, the statement: "...the changes with the most rage had little effect on business performance measures." - just doesn't add up...   However, as far as the last statement: "EA found that forum posters pay more money to play a game, but don't represent the opinions of the full customer base. Does that apply to RPGs?" - I believe the statement is likely true, and probably does also apply to RPG's. But even so, if posters are the majority of sales, does it really matter if posters are the minority opinion? I'd like to know what "business performance measures" they're talking about, as it seems to me the only business performance measure that matters in the end is money...<img src="http://www.enworld.org/forum/images/smilies/ponder.png"  class="smilie" loading="lazy" alt=":hmm:" title="Hmmm    :hmm:" data-shortname=":hmm:" /></blockquote>

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