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<blockquote data-quote="heymitch" data-source="post: 5507495" data-attributes="member: 61906">Nick Logue has been promising that any customer that wanted a refund&nbsp; for pre-orders of Razor Coast or Ebon Shroud (or any of his other&nbsp; promised, but non-existent titles) would get their money back.&nbsp; I'm calling him out.&nbsp; I contacted Nick by e-mail at loguen[MENTION=2152]Essex[/MENTION].ac.uk&nbsp; multiple times since March 6th to obtain a refund for Ebon Shroud.&nbsp;&nbsp; There's been no refund, or even any acknowledgment from him that he was&nbsp; working on the problem (for nearly three weeks).&nbsp; I have made 4 separate&nbsp; follow-up attempts to contact him about this matter.&nbsp; Here's what Nick had to say on the Paizo boards on March 7th:&nbsp; Nicolas Logue wrote:Those concerned about refunds - just email me at&nbsp; loguen[MENTION=2152]Essex[/MENTION].ac.uk and I'll process those for you as quickly as possible&nbsp; - I'm slowly slogging my way through them all, but its a load of&nbsp; looking up order histories so its taking longer than I would have liked.&nbsp; Sorry for the delays on the repays! Shoot me an email and I will sort&nbsp; you all out! No refund left behind!&nbsp; Nick 
As a result of Nick's lack of response, I'd decided to also ask for a&nbsp; refund on Razor Coast (I e-mailed him on 3/22).&nbsp; It's only been three&nbsp; days but, of course, there has also been no response.&nbsp;I understand that that there's a lot involved in producing a quality&nbsp; gaming product.&nbsp; I can understand how, even with the best of intentions,&nbsp; some products would just never materialize.&nbsp; However, Nick accepted money for these non-existent products.&nbsp; Also,&nbsp; the work involved in issuing a refund would seem to be a lot less&nbsp; daunting than publishing one of these titles.&nbsp; I can accept an endless stream of excuses as to why a product&nbsp; couldn't be completed, but why can't a refund be completed?&nbsp; Just how&nbsp; much slogging and looking up order histories is really involved?&nbsp; I was&nbsp; able to find all of the relevant e-mails from Sinister Adventures from&nbsp; 08/30/09 with about 6 seconds of &quot;slogging&quot; on my part.&nbsp; I even quoted&nbsp; the body of those e-mails in my messages to Nick.&nbsp; So, Nick, where's my money?</blockquote>

[QUOTE="heymitch, post: 5507495, member: 61906"] Nick Logue has been promising that any customer that wanted a refund for pre-orders of Razor Coast or Ebon Shroud (or any of his other promised, but non-existent titles) would get their money back. I'm calling him out. I contacted Nick by e-mail at [EMAIL="loguen[MENTION=2152]Essex[/MENTION].ac.uk"]loguen[MENTION=2152]Essex[/MENTION].ac.uk[/EMAIL] multiple times since March 6th to obtain a refund for Ebon Shroud. There's been no refund, or even any acknowledgment from him that he was working on the problem (for nearly three weeks). I have made 4 separate follow-up attempts to contact him about this matter. Here's what Nick had to say on the Paizo boards on March 7th: Nicolas Logue wrote: [INDENT]Those concerned about refunds - just email me at [email]loguen[MENTION=2152]Essex[/MENTION].ac.uk[/email] and I'll process those for you as quickly as possible - I'm slowly slogging my way through them all, but its a load of looking up order histories so its taking longer than I would have liked. Sorry for the delays on the repays! Shoot me an email and I will sort you all out! No refund left behind! Nick [/INDENT] As a result of Nick's lack of response, I'd decided to also ask for a refund on Razor Coast (I e-mailed him on 3/22). It's only been three days but, of course, there has also been no response. I understand that that there's a lot involved in producing a quality gaming product. I can understand how, even with the best of intentions, some products would just never materialize. However, Nick accepted money for these non-existent products. Also, the work involved in issuing a refund would seem to be a lot less daunting than publishing one of these titles. I can accept an endless stream of excuses as to why a product couldn't be completed, but why can't a refund be completed? Just how much slogging and looking up order histories is really involved? I was able to find all of the relevant e-mails from Sinister Adventures from 08/30/09 with about 6 seconds of "slogging" on my part. I even quoted the body of those e-mails in my messages to Nick. So, Nick, where's my money? [/QUOTE]

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