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Are we fair to WotC?
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<blockquote data-quote="Azgulor" data-source="post: 6170116" data-attributes="member: 14291"><p>Quite the contrary. I think WotC IS trying to turn public perception around and they are making a concerted effort to reclaim lost customers. But I don't give them any sympathy for having to rebuild eggs that they had a large hand in breaking in the first place.</p><p></p><p>Yes, the extremists are a pain in butt, which is why I cited the need to remove them from consideration. My objection is to the whole premise of the thread. In the ramp up to 4e, WotC still had a lot of customer goodwill, but there was clearly a sense of entitlement or self-importance as the industry's 800 lb. gorilla. </p><p></p><p>A more recent, but similar example was Microsoft's initial positioning of Xbox One. They were going after a particular customer base (the more casual gamer) and touting Xbox One as a media console. They took for granted the hardcore gamer and were initially dismissive of gamer objections to many of Xbox One's new "features", most of which were undesirable to the majority of gamers. Microsoft has since reversed almost everything that they stated were Xbox One "requirements".</p><p></p><p>I'm not talking about a person nor a victim. It's basic Business 101. Know your customer. Meet a demand. Companies, like people, screw up. But I'm as tired of the mewling about how the poor 800 lb. gorilla is being treated unfairly. Especially since I can still recall the more fervent 4e fans telling pretty much anyone who had an issue with WotC's communications or how 4e was shaping up "D&D/WotC is the 800 lb. gorilla. Get onboard or get left behind." (paraphrasing)</p><p></p><p>My issue isn't with WotC - at least not any longer. They went in one direction and I went in another. I'm casually watching the 5e/Next developments out of industry curiosity rather than an interest in D&D. 5e/Next should succeed or fail based on its own merits and saying "Are we really being fair to WotC?" seems misguided at best and disingenuous or perhaps a backdoor "I really want 5e/Next to succeed but I'm worried". YMMV.</p></blockquote><p></p>
[QUOTE="Azgulor, post: 6170116, member: 14291"] Quite the contrary. I think WotC IS trying to turn public perception around and they are making a concerted effort to reclaim lost customers. But I don't give them any sympathy for having to rebuild eggs that they had a large hand in breaking in the first place. Yes, the extremists are a pain in butt, which is why I cited the need to remove them from consideration. My objection is to the whole premise of the thread. In the ramp up to 4e, WotC still had a lot of customer goodwill, but there was clearly a sense of entitlement or self-importance as the industry's 800 lb. gorilla. A more recent, but similar example was Microsoft's initial positioning of Xbox One. They were going after a particular customer base (the more casual gamer) and touting Xbox One as a media console. They took for granted the hardcore gamer and were initially dismissive of gamer objections to many of Xbox One's new "features", most of which were undesirable to the majority of gamers. Microsoft has since reversed almost everything that they stated were Xbox One "requirements". I'm not talking about a person nor a victim. It's basic Business 101. Know your customer. Meet a demand. Companies, like people, screw up. But I'm as tired of the mewling about how the poor 800 lb. gorilla is being treated unfairly. Especially since I can still recall the more fervent 4e fans telling pretty much anyone who had an issue with WotC's communications or how 4e was shaping up "D&D/WotC is the 800 lb. gorilla. Get onboard or get left behind." (paraphrasing) My issue isn't with WotC - at least not any longer. They went in one direction and I went in another. I'm casually watching the 5e/Next developments out of industry curiosity rather than an interest in D&D. 5e/Next should succeed or fail based on its own merits and saying "Are we really being fair to WotC?" seems misguided at best and disingenuous or perhaps a backdoor "I really want 5e/Next to succeed but I'm worried". YMMV. [/QUOTE]
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