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<blockquote data-quote="Bullgrit" data-source="post: 4229793" data-attributes="member: 31216"><p>For the record, the tech didn't mention a virus being the problem. I don't have time to get into what it all was, but it took him a while to figure out. (I had already gone through all the obvious checks before turning it over to a professional -- I'm no novice on a computer, and I have friends who are techs that give/gave me pointers.) And I kind of doubt that was the real problem, because what he said was wrong hadn't been changed at the time the problem appeared. But the computer works properly now, so he did fix it, and for that I'm grateful.</p><p></p><p>I had virus protection on the computer, but I hadn't updated it in several months. It was still functioning, it just possibly wasn't able to catch really new stuff.</p><p></p><p>Now that I've learned more about AVG being a legitimate (and decent) program, I'm not as upset as I was -- I wasn't raving mad. But it is still very poor form to install new software on someone's computer without asking permission before hand.</p><p></p><p>He could have said:</p><p>"Your virus protection is getting old and should be updated. I can do that for you if you want."</p><p></p><p>"We can install some good virus protection software as part of our standard service."</p><p></p><p>Or something of that nature, rather than installing it without permission.</p><p></p><p>I mean, a doctor wouldn't give you an inoculation without asking you first. "I added the flu vaccine to the antibiotic treatment we just gave you."</p><p></p><p>I just don't like the idea of someone taking liberties with my personal computer.</p><p></p><p>Bullgrit</p><p><a href="http://www.totalbullgrit.com" target="_blank">Total Bullgrit</a></p></blockquote><p></p>
[QUOTE="Bullgrit, post: 4229793, member: 31216"] For the record, the tech didn't mention a virus being the problem. I don't have time to get into what it all was, but it took him a while to figure out. (I had already gone through all the obvious checks before turning it over to a professional -- I'm no novice on a computer, and I have friends who are techs that give/gave me pointers.) And I kind of doubt that was the real problem, because what he said was wrong hadn't been changed at the time the problem appeared. But the computer works properly now, so he did fix it, and for that I'm grateful. I had virus protection on the computer, but I hadn't updated it in several months. It was still functioning, it just possibly wasn't able to catch really new stuff. Now that I've learned more about AVG being a legitimate (and decent) program, I'm not as upset as I was -- I wasn't raving mad. But it is still very poor form to install new software on someone's computer without asking permission before hand. He could have said: "Your virus protection is getting old and should be updated. I can do that for you if you want." "We can install some good virus protection software as part of our standard service." Or something of that nature, rather than installing it without permission. I mean, a doctor wouldn't give you an inoculation without asking you first. "I added the flu vaccine to the antibiotic treatment we just gave you." I just don't like the idea of someone taking liberties with my personal computer. Bullgrit [url=http://www.totalbullgrit.com]Total Bullgrit[/url] [/QUOTE]
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