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Message: <blockquote data-quote="sinmissing" data-source="post: 977953" data-attributes="member: 1960">A happy endingHere is my experience with Citizen Games, happily resolved.  I'm posting this only because I believe the Citizen Games deserves another chance:This story starts in January of 2003.  I wrote Citizen Games to inquire into when their Master Screen product would be back in stock.  One of their staff said that there was no planned re-release of the item, but there was a secret cache which I could purchase via paypal.I never saw the product.  For thirty days, I politely tried to get in touch with Citizen Games, specifically the individual that replied to by first requests.  Unfortunately, my patience hurt my efforts, because I waited longer than Paypal.com is willing to pursue claims against resellers.  Once I decided that Paypal was the only way to get my money back, it was way to late.  Paypal will only pursue claims within 30 days of the transaction.  It had already been 45, and I was out of luck.I recently received an email from the new management at Citizen Games.  He listened to my story and promptly set about making things right.  The long and the short of it, is that I got my Master Screen.  I am happy, and I accept the apology of Citizen Games.  Having made several correspondences with them, I believe when they say that one bad element marred the company’s honor.  Considering this, I would be willing to do business with Citizen Games again.</blockquote>

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