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Message: <blockquote data-quote="Rel" data-source="post: 2050001" data-attributes="member: 99">Whoah, whoah whoah!I know that TB started tossing around the word "threat" and I suppose that what I proposed meets the definition of that word on a certain level.  But "extortion"?  We obviously have two very different ideas about what that term means.If I walk into the salon and say, "I've never been here before in my life but unless you give me a free haircut then I'm going to tell everybody who will listen that you screwed me over." then that's extortion (it's also stupid because I don't let people near my head with sharp objects when I've just threatened to try and ruin their business).If somebody messed up at their job and I ask the company to make it right then there is nothing wrong with that at all in my opinion.  If I further say, "If you fail to acknowledge your mistake, return my money or try to fix the problem then I'm not going to be a happy customer.  Unhappy customers are not people you want spreading the word about your business." then I see that as being a simple fact.And I thought I made this clear before but I'll say it again just in case:  IT'S JUST A FRIGGIN' HAIRCUT.  I'm not talking about trying to put Geraldo Rivera on the case and writing a four part miniseries about my trauma.  I'm suggesting that you ASK them to fix the problem that THEY created with the understanding that if they have a callous disregard for such things then I'm going to feel compelled to share that with family and friends when they say, "I'm looking for a new hair stylist.  Got any recommendations?"I just went back and read what I wrote in my earlier post and it sounds to me fairly resonable for somebody who is an unhappy customer.  Maybe I needed to add a smiley at the end to help get across the idea that you aren't pointing a gun at the stylist's head when you're saying it.<img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f609.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=";)" title="Wink    ;)"  data-smilie="2"data-shortname=";)" /> <-  Smiley added to show Rel's appreciation for Gun Safety</blockquote>

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