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<blockquote data-quote="Majoru Oakheart" data-source="post: 7678296" data-attributes="member: 5143">Except that Baldman delivered exactly what they had promised.&nbsp; They said that they'd give the same DM for the whole weekend as well as 6 person tables and a dedicated area for the All-Access Pass people.&nbsp; They delivered that.&nbsp; They made vague statements about trying to find some interesting surprises, if possible.When the people got there, they were surprised with certificates that grant special bonuses in Adventurer's League that can be gotten nowhere other than being an All-Access Pass member at Gencon 2015.Some people complained afterwards that they expected the surprise to be MUCH bigger for the extra money they had paid.&nbsp; At first Baldman apologized that they didn't have anything else to give out and they never guaranteed anything other than what was delivered.Now, because of the number of people that were dissatisfied, Baldman has offered everyone who had an All-Access Pass a free advanced copy of a book and a free copy of a video game to make up for the lackluster &quot;surprise&quot;.&nbsp; Along with a promise that there will be no more &quot;surprises&quot; in future years so that people can better judge the value of the All-Access Pass BEFORE making the decision to purchase it.The issue was the lack of a surprise that wasn't really promised in the first place.&nbsp; Baldman made up for it with a significant value of &quot;surprises&quot; when they realized people were dissatisfied.I'm not sure, at this point, what they've promised that they've failed to provide.</blockquote>

[QUOTE="Majoru Oakheart, post: 7678296, member: 5143"] Except that Baldman delivered exactly what they had promised. They said that they'd give the same DM for the whole weekend as well as 6 person tables and a dedicated area for the All-Access Pass people. They delivered that. They made vague statements about trying to find some interesting surprises, if possible. When the people got there, they were surprised with certificates that grant special bonuses in Adventurer's League that can be gotten nowhere other than being an All-Access Pass member at Gencon 2015. Some people complained afterwards that they expected the surprise to be MUCH bigger for the extra money they had paid. At first Baldman apologized that they didn't have anything else to give out and they never guaranteed anything other than what was delivered. Now, because of the number of people that were dissatisfied, Baldman has offered everyone who had an All-Access Pass a free advanced copy of a book and a free copy of a video game to make up for the lackluster "surprise". Along with a promise that there will be no more "surprises" in future years so that people can better judge the value of the All-Access Pass BEFORE making the decision to purchase it. The issue was the lack of a surprise that wasn't really promised in the first place. Baldman made up for it with a significant value of "surprises" when they realized people were dissatisfied. I'm not sure, at this point, what they've promised that they've failed to provide. [/QUOTE]

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