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<blockquote data-quote="DEFCON 1" data-source="post: 7678451" data-attributes="member: 7006">All-Access purchasers *expected* more than they got based upon what had been given to All-Access purchasers in the past.&nbsp; But they were not *promised* to get more than what they did receive.&nbsp; They technically received what they paid for.If their *expectations* were not fulfilled, Baldman Games is not legally at fault for that.&nbsp; But that being said... Baldman Games also realizes that morally things were in a much grayer area, and that for their own personal reputation as a company they needed to do something more to bring the results closer to fan expectation.&nbsp; They didn't HAVE to (legally)... but they realized it was an extremely important thing to do from a business sense (and a &quot;nice guy&quot; sense) at the very least.At the end of the day... their rep has taken a hit, and they might have lost a few All-Access customers for next year.&nbsp; But... if the All-Access program is as popular as it seems like it is, they shouldn't have much trouble filling in those open spaces anyway.&nbsp; Mainly because I suspect at least 250+ people who will come to GenCon have the cash, and will agree that a set table all weekend with a set DM with a smaller table size is worth the money, regardless of any extra bennies they may or may not get.&nbsp; So BMG could probably eliminate the idea of &quot;surprises&quot; from the event write-up (so they wouldn't have the same problem next year) and they'd still be able to sell the spots.</blockquote>

[QUOTE="DEFCON 1, post: 7678451, member: 7006"] All-Access purchasers *expected* more than they got based upon what had been given to All-Access purchasers in the past. But they were not *promised* to get more than what they did receive. They technically received what they paid for. If their *expectations* were not fulfilled, Baldman Games is not legally at fault for that. But that being said... Baldman Games also realizes that morally things were in a much grayer area, and that for their own personal reputation as a company they needed to do something more to bring the results closer to fan expectation. They didn't HAVE to (legally)... but they realized it was an extremely important thing to do from a business sense (and a "nice guy" sense) at the very least. At the end of the day... their rep has taken a hit, and they might have lost a few All-Access customers for next year. [i]But[/i]... if the All-Access program is as popular as it seems like it is, they shouldn't have much trouble filling in those open spaces anyway. Mainly because I suspect at least 250+ people who will come to GenCon have the cash, and will agree that a set table all weekend with a set DM with a smaller table size is worth the money, regardless of any extra bennies they may or may not get. So BMG could probably eliminate the idea of "surprises" from the event write-up (so they wouldn't have the same problem next year) and they'd still be able to sell the spots. [/QUOTE]

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