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Message: <blockquote data-quote="Mark Plemmons" data-source="post: 3373070" data-attributes="member: 1287">Of course not - we're not a distributor.  <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile    :)"  data-smilie="1"data-shortname=":)" />We're a manufacturer.  We write/edit/design/etc., send to printer, store in our warehouse, and ship to the distributors that order our books.  (And yes, we send product release and/or promotional information to the distributors every month.)  Distribution is handled by those distributors, and (though I realize this will sound like I'm passing the buck), lately I've been hearing more and more horror stories of sales reps being completely ignorant (intentionally or not) about what their own company supplies from us game manufacturers.   They prefer to push big name/fast selling products (such as D&D minis) to retailers and ignore the small stuff, since their commission will be much greater.Whenever we get details of a specific incident, we jump on it immediately, but we only hear about them when customers/stores tell us.We also intentionally pulled back on our release schedule a bit so we could work on developing the Aces & Eights RPG (coming this June).</blockquote>