Upgrade your account to a Community Supporter account and remove most of the site ads.

Reply to thread

Message: <blockquote data-quote="MNblockhead" data-source="post: 9553902" data-attributes="member: 6796661">Thought I would share this as both a cautionary tale and to see if anyone else has done the same thing and if they were able to resolve it. Living up to my user name, I recently did a blockheaded thing and unlinked my Google account from my DDB account. The only account I left linked was Discord. I wasn't thinking or paying attention and didn't realize or forgot that the Discord link was only for the Avrae bot. So now I'm locked out of the DDB website. I can still access characters and content from Avrae but can't log into the DDB website. When I try to log in with Google (or Apple, or Wizards, or Twitch) it creates a new account without access to my subscription or any of my content. Again, my account isn't deleted, I can still access it with Avrae bot in Discord, but I can't get into the website. Looking at old receipts, I see they were sent to an e-mail address I no longer use and no longer exists. I'm guessing I forgot to change it in my DDB account settings, so my Google address doesn't match the e-mail address in my DDB account.I've been going back and forth with support by e-mail. I'm hoping that since my Discord account is still linked, I can prove my rights to the account with that. I also have receipts from old purchases.While I accept my role of my inattention in this, I'm also a bit salty with DDB that it is possible to lock yourself out in this way. If the only way to log into DDB is with linked accounts, you shouldn't be able to unlink every account leaving you with no way to log in.</blockquote>

Verification