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Message: <blockquote data-quote="Umbran" data-source="post: 2127656" data-attributes="member: 177">My wife had a bad experience with Verizon, and refuses to ever consider them again.She had a cell phone out in Ohio.  They gave her a deal and she asked, very clearly, if the same deal woudl hold when she moved to Boston a year later.  She was told, very clearly, that it would.Lo and behold, when she moves to Boston, they tell her she has a choice - pay huge charges for always calling out of her local calling area, or change her local calling area, which would require a new, more expensive plan.  Intentionally or not, the effect was a bait-and-switch.  We have now switched to Sprint.  No complaints, but then, no issues have arisen that required our doing anything other than paying our monthly bill.</blockquote>