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<blockquote data-quote="Keith F Strohm" data-source="post: 1543850" data-attributes="member: 18204">Eric,&nbsp;&nbsp; Awesome to hear from you again!! It kind of brings back memories of the &quot;old days.&quot; Anyway, I pulled this question out of the Open Letter thread to make it more accessible.&nbsp;&nbsp; Here's a quick breakdown of the Paizo ENWorld regulars and who does what:&nbsp;&nbsp; Matt Sernett:&nbsp; &nbsp; &nbsp; Dragon Editor-in-Chief&nbsp;&nbsp; Erik Mona:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Dungeon Editor-in-Chief&nbsp;&nbsp; Keith Strohm:&nbsp; &nbsp;&nbsp; Vice President &amp; Circulation Manager&nbsp;&nbsp; In addition to helping Lisa Stevens run the company, I'm working on specific areas of concern--like subscriptions. Anyone should feel free to contact me at my email address <a href="mailto:keith@paizo.com">keith@paizo.com</a> and send me your comments, concerns, questions, and the like. However, if you go to the contact us section of the Paizo site, you'll probably find the most appropriate person or address to get in touch with. Chances are, I'm going to pass your email on to the right person in the office anyway. For example, I'm not going to look at any editorial submission. So, if I receive one, I'm just going to pass it on without comment to the editorial staff.&nbsp;&nbsp; However, if you are having a service issue and you feel that our customer service folks aren't handling your problem well, you can always email me. I will follow up personally.&nbsp;&nbsp; We really are excited about the direction we are heading in. You are just seeing the beginning of what we will accomplish.&nbsp;&nbsp; I hope that helps.Keith StrohmVice PresidentPaizo Publishing, LLC</blockquote>

[QUOTE="Keith F Strohm, post: 1543850, member: 18204"] Eric, Awesome to hear from you again!! It kind of brings back memories of the "old days." Anyway, I pulled this question out of the Open Letter thread to make it more accessible. Here's a quick breakdown of the Paizo ENWorld regulars and who does what: Matt Sernett: Dragon Editor-in-Chief Erik Mona: Dungeon Editor-in-Chief Keith Strohm: Vice President & Circulation Manager In addition to helping Lisa Stevens run the company, I'm working on specific areas of concern--like subscriptions. Anyone should feel free to contact me at my email address [email]keith@paizo.com[/email] and send me your comments, concerns, questions, and the like. However, if you go to the contact us section of the Paizo site, you'll probably find the most appropriate person or address to get in touch with. Chances are, I'm going to pass your email on to the right person in the office anyway. For example, I'm not going to look at any editorial submission. So, if I receive one, I'm just going to pass it on without comment to the editorial staff. However, if you are having a service issue and you feel that our customer service folks aren't handling your problem well, you can always email me. I will follow up personally. We really are excited about the direction we are heading in. You are just seeing the beginning of what we will accomplish. I hope that helps. Keith Strohm Vice President Paizo Publishing, LLC [/QUOTE]

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