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Press [Chaosium] COVID-19 Shipping and Fulfilment Update - 15 February 2021

Michael O'Brien

Adventurer
Publisher
We hope that you, your family, and your friends continue to be in good health.

While our five fulfilment warehouses are all open (US, UK, AUS, EU, CAN), the Covid-19 pandemic continues to cause disruptions and delays to postage times in many places around the world.

We appreciate people buying direct. It helps the company in these trying times. If you want to check the status of your order, you can always drop Dustin a line: customerservice@chaosium.com. And remember, while you're waiting for your physical shipment from Chaosium.com, you have the PDF already to read, play, and enjoy.

UK Warehouse - Malleus Monstrorum Update

With great relief we can finally announce that our Malleus Monstrorum shipment finally (!) overcame Brexit challenges and successfully made its way over the Channel to our UK warehouse, albeit nearly six weeks later than anticipated.

The Malleus Monstrorum slipcase set, special leatherette edition, and associated Malleus Monstrorum Keeper Deck are all now available to UK customers. And from our four other warehouses around the world too. These shipping delays are beyond our control and we appreciate everyone's patience!

For now, due to ongoing Brexit-related complications our UK warehouse is currently unable ship orders to customers outside the UK, and UK customers cannot order from our EU warehouse. We are waiting for various issues to be sorted out, including delivery duties and fees that might need to be paid (this particularly impacts smaller purchases). We will advise when this situation changes.

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On behalf of the whole Chaosium team, wishing everyone all the best until the Stars are Right again.

— Rick Meints, president Chaosium Inc.
 

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