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Collective thread for Paizo problems
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<blockquote data-quote="TimSmith" data-source="post: 1949447" data-attributes="member: 10322"><p>I am a UK subscriber and get my subscription to Dungeon through the place for games (which is the UK and, I believe, the European distributor). <a href="http://www.theplaceforgames.co.uk/" target="_blank">http://www.theplaceforgames.co.uk/</a></p><p></p><p>I have had no problems at all with them (apart from initial teething troubles when they took over from the previous UK distributors; and the fact that they are almost twice as expensive <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f609.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=";)" title="Wink ;)" data-smilie="2"data-shortname=";)" /> - but you can't have everything and quality is worth paying for, n'est ce pas?) My last received issue was 118. (The next is due soon, apparently). </p><p></p><p>There <strong>was</strong> a nightmare when the last distributors for the UK and Europe fell out with Hasbro and Paizo over who owed who what (this was when Paizo took over from Hasbro as the producers of the magazines- around issue 98 IIRC). EU data protection laws then prevented Hasbro passing on subscriber details to third parties (ie Paizo) so they could not rectify the problem directly. Also, I suspect that the (then) UK distributors were refusing to offer much co-operation of any sort until their financial demands had been met. They were telling me that they were owed money (of course I cannot verify this). Eventually I (and I thought everyone else in Europe) got paid a cheque refund for the unfulfilled part of their subscriptions direct from Hasbro and that was the end of the matter (apart from resubscribing with the new distributor if we wanted to do so.) </p><p></p><p>Paizo's boards seem to be down at the moment, so I can't see the threads you are referring to, but what exactly is the problem? Are you still waiting for satisfaction from the time Paizo took over, or are you newly subscribed but not getting your mags at all? If you are still waiting for mags from the swap over time, then you will probably wait for ever as the old distributor is out of the picture. If you are still waiting for the refund then that's appalling <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f641.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":(" title="Frown :(" data-smilie="3"data-shortname=":(" /> </p><p>If you are not getting new mags and you are subscibing through the place for games (who I believe even take subscriptions in Euros) then give them a call directly. I have always found them helpful and a guy called Gideon knows what he is doing.</p><p></p><p>Hope this helps a bit....</p></blockquote><p></p>
[QUOTE="TimSmith, post: 1949447, member: 10322"] I am a UK subscriber and get my subscription to Dungeon through the place for games (which is the UK and, I believe, the European distributor). [url]http://www.theplaceforgames.co.uk/[/url] I have had no problems at all with them (apart from initial teething troubles when they took over from the previous UK distributors; and the fact that they are almost twice as expensive ;) - but you can't have everything and quality is worth paying for, n'est ce pas?) My last received issue was 118. (The next is due soon, apparently). There [B]was[/B] a nightmare when the last distributors for the UK and Europe fell out with Hasbro and Paizo over who owed who what (this was when Paizo took over from Hasbro as the producers of the magazines- around issue 98 IIRC). EU data protection laws then prevented Hasbro passing on subscriber details to third parties (ie Paizo) so they could not rectify the problem directly. Also, I suspect that the (then) UK distributors were refusing to offer much co-operation of any sort until their financial demands had been met. They were telling me that they were owed money (of course I cannot verify this). Eventually I (and I thought everyone else in Europe) got paid a cheque refund for the unfulfilled part of their subscriptions direct from Hasbro and that was the end of the matter (apart from resubscribing with the new distributor if we wanted to do so.) Paizo's boards seem to be down at the moment, so I can't see the threads you are referring to, but what exactly is the problem? Are you still waiting for satisfaction from the time Paizo took over, or are you newly subscribed but not getting your mags at all? If you are still waiting for mags from the swap over time, then you will probably wait for ever as the old distributor is out of the picture. If you are still waiting for the refund then that's appalling :( If you are not getting new mags and you are subscibing through the place for games (who I believe even take subscriptions in Euros) then give them a call directly. I have always found them helpful and a guy called Gideon knows what he is doing. Hope this helps a bit.... [/QUOTE]
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