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Collective thread for Paizo problems
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<blockquote data-quote="Jason Horton" data-source="post: 1949537" data-attributes="member: 27546"><p>I was happily subscribed to Dragon for many years under TSR and received my magazines without incident. They usually arrived a week or two before they appeared in the shops.</p><p></p><p>My problem was that after the last debacle where my magazines stopped appearing from Hasbro for no apparent reason and then 6 months later I got a check and an apology I elected not to subscribe or even to buy the magazines.</p><p></p><p>After a year or so I relented and actual started buying Dragon and the occassional Dungeon in the newsagent. This summer I decided to subscribe, after all the problems with Hasbro should have been sorted and even I can't hold a grudge forever.</p><p></p><p>After about 9 weeks I received an issue of Dragon (323 I think) and a couple of weeks later I received an issue of Dungeon. Great, I think. But NO!</p><p></p><p>These are the last issues I have received. Paizo have promised that the problems will be resolved in just another week or in a day or two for months now. Frankly, I'm fed up with it.</p><p></p><p>Paizo have problems with a European distributer. This is very sad and potentially costly for Paizo. I can understand that it could cause a delay of a few days or even a week in the issues being delivered and I can live with that.</p><p></p><p>What I cannot accept is that Paizo have a clear alternative to using a distributer (sending the magazines directly) that they are refusing to utilise. I appreciate that they will lose money if they do this but I don't really care. If Paizo were not confident that they could deliver of their promise of a subsrciption for the quoted price then they should not have sold me the subscription.</p><p></p><p>They did and now I want the magazines. I have been waiting for months for them so I think that the the least Paizo can do is stop making excused and deliver what I paid for. </p><p></p><p>To retain me as a customer they should also recompense me for the inconvenience that I have had to go through perhaps with a lifetime free subscription. ;-)</p></blockquote><p></p>
[QUOTE="Jason Horton, post: 1949537, member: 27546"] I was happily subscribed to Dragon for many years under TSR and received my magazines without incident. They usually arrived a week or two before they appeared in the shops. My problem was that after the last debacle where my magazines stopped appearing from Hasbro for no apparent reason and then 6 months later I got a check and an apology I elected not to subscribe or even to buy the magazines. After a year or so I relented and actual started buying Dragon and the occassional Dungeon in the newsagent. This summer I decided to subscribe, after all the problems with Hasbro should have been sorted and even I can't hold a grudge forever. After about 9 weeks I received an issue of Dragon (323 I think) and a couple of weeks later I received an issue of Dungeon. Great, I think. But NO! These are the last issues I have received. Paizo have promised that the problems will be resolved in just another week or in a day or two for months now. Frankly, I'm fed up with it. Paizo have problems with a European distributer. This is very sad and potentially costly for Paizo. I can understand that it could cause a delay of a few days or even a week in the issues being delivered and I can live with that. What I cannot accept is that Paizo have a clear alternative to using a distributer (sending the magazines directly) that they are refusing to utilise. I appreciate that they will lose money if they do this but I don't really care. If Paizo were not confident that they could deliver of their promise of a subsrciption for the quoted price then they should not have sold me the subscription. They did and now I want the magazines. I have been waiting for months for them so I think that the the least Paizo can do is stop making excused and deliver what I paid for. To retain me as a customer they should also recompense me for the inconvenience that I have had to go through perhaps with a lifetime free subscription. ;-) [/QUOTE]
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