Hellhound, I don't know why your e-mails are coming back to you. Everything on our end is working fine and we definately aren't full on the e-mail side. Maybe my computer thinks your spam cause you're out of the country. It doesn't like people sometimes no matter how we feel about them! Hahaha...anyhoo, we are still here and your bags have been ready to ship for a week, unfortunately we had a tragedy last week in our circle of friends here (someones son died and his wife and other 2 sons almost died). It's been crazy...Iswear i'll get them out this week! By the way, if anyone else is wondering...I finally started getting monogrammed bags back last week! Yeah...it only took her 6 weeks to get them going...anyhoo, i'm getting them out ASAP!!! I'm trying to hold off on getting Christmas order for a couple more weeks if possible. November 1st I should hopefully be back on regular orders. Thanks everyone! P-wife