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<blockquote data-quote="Blue" data-source="post: 5393210" data-attributes="member: 20564">I'll give them credit where it's due.&nbsp; I asked for Oct and November - it felt a bait and switch to promise the Darksun and Essentials updates in October, and then &quot;deliver&quot; them with the web CB in November with the state the web CB was in.&nbsp; They said they couldn't do anything.&nbsp; I pressed the issue because I still don't feel they have been delivered since it can't handle any active character I have, and they offered October and said they weren't giving refunds for November.&nbsp; I'm a yearly subscriber, so it's not like someone just dipping in.Until the CB can handle my characters like the old could (or old plus promised DS &amp; Essentials), I feel I'm getting less value for my DDI subscription.&nbsp; I should ask if they are willing to do a partial refund or reduced subscription price until they get CB working again* - I'd feel justified in paying a lesser price for lesser value.*I need to repeat because it was in my earlier post - the web CB can make the characters it can make.&nbsp; It just can't handle my existing characters that the old CB could, and that's a big drop in value.&nbsp; I think it will get there, but right now - for me - the web CB offers little value compared to what the classic CB did for the same cost.</blockquote>

[QUOTE="Blue, post: 5393210, member: 20564"] I'll give them credit where it's due. I asked for Oct and November - it felt a bait and switch to promise the Darksun and Essentials updates in October, and then "deliver" them with the web CB in November with the state the web CB was in. They said they couldn't do anything. I pressed the issue because I still don't feel they have been delivered since it can't handle any active character I have, and they offered October and said they weren't giving refunds for November. I'm a yearly subscriber, so it's not like someone just dipping in. Until the CB can handle my characters like the old could (or old plus promised DS & Essentials), I feel I'm getting less value for my DDI subscription. I should ask if they are willing to do a partial refund or reduced subscription price until they get CB working again* - I'd feel justified in paying a lesser price for lesser value. *I need to repeat because it was in my earlier post - the web CB can make the characters it can make. It just can't handle my existing characters that the old CB could, and that's a big drop in value. I think it will get there, but right now - for me - the web CB offers little value compared to what the classic CB did for the same cost. [/QUOTE]

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