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Enchanted Trinkets Complete--a hardcover book containing over 500 magic items for your D&D games!

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Message: <blockquote data-quote="Vraille Darkfang" data-source="post: 2335452" data-attributes="member: 16989">Umm,As for your 'civil' discussion.  You're a customer, which means who knows what you are complaining about.  You do say you buy his product however, and have a 'review' of his website.His respones, while not out of line, is, to be polite, brash.  If he's going to take the time to personally respond to your comments with such a long e-mail, he's got too much time on his hands.  A simple, 'Thank you for your comments', 'We value all our customers opinions'; anthing that said 'thanks for taking time out of your day to tell me what you thought of my website' would have sufficed.  To get all huffy about it is in poor taste.  To basically tell a customer "Nope, you the only yahoo to think there is something wrong" is a BAD way to treat customers.  If he always acts this way, he'll always be a small game company.Not some much rude, as a wierd way to spend 10 minutes responding to what (the seller) clearly thought was a lone voice of dissension.  Companies spend billions each year on market research & customer feedback.  Belittleing them isn't usually the goal.Well, I tooled around their website & everything worked fine.  Of course I'm using Internet Explorer with my resoultion kicked up way high.  As someone whose worked on websites before:If it looks good at resoultion X using Web Browser Y, doesn't mean it doesn't look like Picasso using resoultion W & Web Browser H.  I mean trying to get some of those websites to look identical in Explorer & Netscape made we want to kill something.Maybe you are the first person to bitch.  Of course maybe you are the first person to use Firefox to see his site.Just poor manners/stubborness on his part, I'd say.</blockquote>

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