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Message: <blockquote data-quote="Umbran" data-source="post: 8847119" data-attributes="member: 177">With respect, you probably aren't talking to the developers.  You are talking with sales and marketing types.What do you call them when what they say does not end up being what happens?  Typical sales and marketing types.There is a persistent problem in software businesses of sales and marketing selling things before they are ready in either the technical or business senses.  Yes, stuff gets talked about that turns out never to happen. And very frequently, they try to manage expectations, saying things like, "We plan to do X," but the customer usually takes that as a commitment anyway, so, I kind of have to shrug and move on.</blockquote>