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Message: <blockquote data-quote="Oofta" data-source="post: 8365450" data-attributes="member: 6801845">I have seen so many projects completely flounder because they tried to build an overly flexible system.  We don't know anything concrete about the internals of the system and as a company they need to focus on providing the most benefit for the least investment.Spending significant resources on a tool that the minority of people use, that only a minority of that minority will raise a stink about is probably simply not good business.</blockquote>