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DDI annoyance: a solution to forced/unavoidable continuing billing
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<blockquote data-quote="SteveC" data-source="post: 4515163" data-attributes="member: 9053"><p>There's a simple solution to this issue, and I'm surprised we haven't seen someone from WotC here already to talk about it.</p><p></p><p>It sounds like you already can opt out of the renewal by removing your card information, so why not just make that explicit? Also why not come and just address the issue? I'm sure someone from WotC is reading the responses to posts like this, so why not come by and chime in?</p><p></p><p>This auto-renewal process isn't evil or something, and as others have said, it's standard for a lot of services. All you need is a way for someone to opt out as a part of their account and there's no longer an issue. So just make the opt-out process easy and voila, thread over.</p><p></p><p>--Steve</p></blockquote><p></p>
[QUOTE="SteveC, post: 4515163, member: 9053"] There's a simple solution to this issue, and I'm surprised we haven't seen someone from WotC here already to talk about it. It sounds like you already can opt out of the renewal by removing your card information, so why not just make that explicit? Also why not come and just address the issue? I'm sure someone from WotC is reading the responses to posts like this, so why not come by and chime in? This auto-renewal process isn't evil or something, and as others have said, it's standard for a lot of services. All you need is a way for someone to opt out as a part of their account and there's no longer an issue. So just make the opt-out process easy and voila, thread over. --Steve [/QUOTE]
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DDI annoyance: a solution to forced/unavoidable continuing billing
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