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Dealing with a trouble player and a major blow up
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<blockquote data-quote="Majoru Oakheart" data-source="post: 6644898" data-attributes="member: 5143"><p>I admit that patience is NOT my strong point. It's my major flaw. I have no patience for almost anything. I'm in IT and right now I work on a Service Desk. I spend all day long listening to people tell me "My computer doesn't work! I click on the button and nothing happens!" only to find out they mean that they are opening a program they need to use and are getting the error message "wrong username or password". I'm used to people having absolutely NO idea what they are doing and having to help them through it.</p><p></p><p>I've learned there are two types of people in the world: Those who attempt to find the answers to questions they don't know by logically consulting resources such as books and the internet and attempting to learn more about the subject and only when they hit a brick wall that cannot be passed do they ask for help. When these people ask for help, it is easy because they have at least a basic knowledge of the problem, use correct terminology and accurately describe the problem in a clear and detailed manner.</p><p></p><p>Then there are the people who don't care at all. They call us at the first sign of an issue without bothering to spend even a second thinking through the problem themselves. They don't want to learn anything...ever. These are the people who call us and say "It is asking me for my username and password, what do I do?" and when I suggest they put IN their username and password they say "Ok. That worked. Thanks for your help."</p><p></p><p>I have to deal with that second class of person so often that I don't want to choose to deal with them in real life. Which is why I tend to stop even attempting to deal with people if I think they are in that second category. It saves me so much time and stress. Which is why when I get stuck playing a game with them that it causes so many issues.</p></blockquote><p></p>
[QUOTE="Majoru Oakheart, post: 6644898, member: 5143"] I admit that patience is NOT my strong point. It's my major flaw. I have no patience for almost anything. I'm in IT and right now I work on a Service Desk. I spend all day long listening to people tell me "My computer doesn't work! I click on the button and nothing happens!" only to find out they mean that they are opening a program they need to use and are getting the error message "wrong username or password". I'm used to people having absolutely NO idea what they are doing and having to help them through it. I've learned there are two types of people in the world: Those who attempt to find the answers to questions they don't know by logically consulting resources such as books and the internet and attempting to learn more about the subject and only when they hit a brick wall that cannot be passed do they ask for help. When these people ask for help, it is easy because they have at least a basic knowledge of the problem, use correct terminology and accurately describe the problem in a clear and detailed manner. Then there are the people who don't care at all. They call us at the first sign of an issue without bothering to spend even a second thinking through the problem themselves. They don't want to learn anything...ever. These are the people who call us and say "It is asking me for my username and password, what do I do?" and when I suggest they put IN their username and password they say "Ok. That worked. Thanks for your help." I have to deal with that second class of person so often that I don't want to choose to deal with them in real life. Which is why I tend to stop even attempting to deal with people if I think they are in that second category. It saves me so much time and stress. Which is why when I get stuck playing a game with them that it causes so many issues. [/QUOTE]
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