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<blockquote data-quote="Kzach" data-source="post: 4337194" data-attributes="member: 56189">You're probably not going to like what I have to say but I feel the need to say it anyway.As a failed small-business owner myself, I still find myself unable to find sympathy for you. Small business owners often confuse their business as something personal rather than an investment. It's not. It's a business. The size of your business is irrelevant. You went into business and markets are affected by competition. Complaining about competition does nothing to fix the problem. Either adapt or die.In the case of my store, I failed to adapt to the changing market (movie rentals) and so I lost everything. I don't blame Blockbuster for this and nor do I blame pirating. I blame myself for not being able to adapt and grow the business.No.You change for your customer, not them for you.They are your customers. Expecting them to change for you is not only utterly ridiculous, but it's also just bad business sense. If you truly believe that your customer should support you, then your business is doomed. The customer owes you nothing. They pay for your living. Cater to them, change to meet their demands, don't expect them to keep supporting you out of sympathy.</blockquote>

[QUOTE="Kzach, post: 4337194, member: 56189"] You're probably not going to like what I have to say but I feel the need to say it anyway. As a failed small-business owner myself, I still find myself unable to find sympathy for you. Small business owners often confuse their business as something personal rather than an investment. It's not. It's a business. The size of your business is irrelevant. You went into business and markets are affected by competition. Complaining about competition does nothing to fix the problem. Either adapt or die. In the case of my store, I failed to adapt to the changing market (movie rentals) and so I lost everything. I don't blame Blockbuster for this and nor do I blame pirating. I blame myself for not being able to adapt and grow the business. No. You change for your customer, not them for you. They are your customers. Expecting them to change for you is not only utterly ridiculous, but it's also just bad business sense. If you truly believe that your customer should support you, then your business is doomed. The customer owes you nothing. They pay for your living. Cater to them, change to meet their demands, don't expect them to keep supporting you out of sympathy. [/QUOTE]

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