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Message: <blockquote data-quote="gamersgambit" data-source="post: 4337862" data-attributes="member: 66022">Everyone, your replies and feedback continue to be appreciated. Keep 'em coming! <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile    :)"  data-smilie="1"data-shortname=":)" /> Even if you can't support me as a personal retailer (or don't want to), your explanations of why *not* can help out people like me who want to know why not. One of the biggest problems any retailer has is actually understanding the loss of customers that occurs--a customer who comes in, doesn't speak to anyone (or has a brief chat), then leaves, never to come back...well, that person may well have a reason not to come back that has to do with the store--but the owner/employees will never find out what that is. Corjay sez:  This is a pretty interesting topic. I decided to do this not too long ago. My (pretty large) group of in-game customers about had an apoplectic fit, because they'd been coming to the store for nigh-on ten+ years without having to pay for the privelege of playing there.When I explained to them that the store was staying afloat on the backs of the Magic players (who paid money, at tournaments, for the privelege of playing at the store, buying their own prizes for the group in the process), that helped a bit. But (and this is a big but) they didn't want to pay a flat fee that didn't get them anything.After much back-and-forth we came up with a solution (and I post it here in case any other FLGS owners are reading, or for you to share it with your FLGS owners):1) Customers can spend $260 (in a year) on product in the store. If they do, they don't have to pay any table fees for the rest of the year.2) Customers who spend $30+ in the course of a month, don't have to pay any table fees for the next 30 days.3) If they don't fall into 1) or 2), they pay $5 a week to play there (some play in multiple games at the store). That money doesn't disappear, however--it's put into a store credit for them in the store, which they can then use to buy product (or apply as a "discount" to a product) in the store. In other words, it works a bit like a bar tab only in reverse--you pay, it goes into your "tab", and you can buy things with it.This worked well when we had the "3.5 draught" and RPGers didn't have anything to buy there, and it's proven to be a relatively popular program. It works quite well for gamers without a lot of disposable income, as well--they can "save up" towards a game book that they might want but don't have the cash on hand to buy.I'm wondering if anyone else has any creative suggestions along these lines?</blockquote>

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