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<blockquote data-quote="Dannyalcatraz" data-source="post: 4339052" data-attributes="member: 19675">Right- and the Central Market layout is a conscious departure from that norm.Not exactly, but there are some close substitutes.&nbsp; For instance, one of my FLGSs places all RPG New Releases in the back of the store.&nbsp; You have to go past everything else to see the new goodies.&nbsp; Meanwhile, up in the front by the registers, you find dice, CCGs and CMGs.Another store runs all of their demos in the back of the store.&nbsp; Again, you enter the store, see the ad saying they're running a game demo, and have to wander past all of the other stock to get there.Having not seen his bottom line, I can't say for sure.I suspect that he gets is a core of loyal repeat customers who routinely go in for OoP game X, then buy New Gee Whiz Game 2Ed.After all, he's been doing that for at least 15 years, and his store must be clearing a profit because he's in an actual, major indoor mall right off of a major freeway.&nbsp; His rent must be the highest of any LGS in D/FW.That isn't a bad customer rewards program.One of my favorites used to have a punch card system- you got a punch for every $25 spent on gaming goods and after 10 punches, you got a $25 store credit.Like your program, it rewards the customer in such a way that it encourages them to keep returning to the store.&nbsp; Unlike your program, if you didn't get your ticket punched, your payoff was delayed by that much.&nbsp; In a way, that makes it better- you get the benefit of having your customers repeat business, but don't necessarily have to give them their payoff when they would normally have earned it.&nbsp; Of course, they usually gave regular customers another punch card if they forgot their original, and then unified the cards down the road.Especially if there is no nearby food and/or your store has a &quot;No outside food &amp; drinks&quot; policy.</blockquote>

[QUOTE="Dannyalcatraz, post: 4339052, member: 19675"] Right- and the Central Market layout is a conscious departure from that norm. Not exactly, but there are some close substitutes. For instance, one of my FLGSs places all RPG New Releases in the back of the store. You have to go past everything else to see the new goodies. Meanwhile, up in the front by the registers, you find dice, CCGs and CMGs. Another store runs all of their demos in the back of the store. Again, you enter the store, see the ad saying they're running a game demo, and have to wander past all of the other stock to get there. Having not seen his bottom line, I can't say for sure. I suspect that he gets is a core of loyal repeat customers who routinely go in for OoP game X, then buy New Gee Whiz Game 2Ed. After all, he's been doing that for at least 15 years, and his store must be clearing a profit because he's in an actual, major indoor mall right off of a major freeway. His rent must be the highest of any LGS in D/FW. That isn't a bad customer rewards program. One of my favorites used to have a punch card system- you got a punch for every $25 spent on gaming goods and after 10 punches, you got a $25 store credit. Like your program, it rewards the customer in such a way that it encourages them to keep returning to the store. Unlike your program, if you didn't get your ticket punched, your payoff was delayed by that much. In a way, that makes it better- you get the benefit of having your customers repeat business, but don't necessarily have to give them their payoff when they would normally have earned it. Of course, they usually gave [I]regular customers[/I] another punch card if they forgot their original, and then unified the cards down the road. Especially if there is no nearby food and/or your store has a "No outside food & drinks" policy. [/QUOTE]

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