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Message: <blockquote data-quote="Doctor Depravo" data-source="post: 9696302" data-attributes="member: 7045398">Bleeding Cool (who has been covering all the Diamond drama since the beginning) reported a while back that Diamond suddenly changed a long-existing policy about the return of merchandise.Formerly, Diamond would send back unsold merch.Yet recently and suddenly, NuDiamond said publishers were responsible for paying to have their own stuff shipped back.Not only have publishers balked, but apparently it’s also been impossible to find out exactly how one is supposed to request the privilege of paying to get one’s stuff back.  Many folks In The Biz have lamented dead phone lines, unresponsive emails, clueless reps, etc.It’s a nightmare, particularly for small publishers that have their stuff being “ransomed”.</blockquote>