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Message: <blockquote data-quote="DEFCON 1" data-source="post: 5367810" data-attributes="member: 7006">Okay Brax... you were asking for the ENWorld community's response to your letter that you sent to Wizards of the Coast.  I am a member of said community, and here are my thoughts about what you included.It is cool that you have been and continue to be an avid D&D player, and that you have spent almost 30 years with the game.  That being said... the fact that you've spent $1500 on D&D products has no impact on anything WotC does in the future.  You chose to spend money in the past on certain items... you received those items.  That in no way entitles you to anything WotC might produce in the future.  Just because you've been a "good customer" does not put your desires ahead or behind anyone elses.This is neither WotC's problem, nor WotC's fault.  You made the personal choice to include all of these options from all these books in your D&D game.  You cannot hold WotC responsible because you now feel the need to HAVE to use the Character Builder to manage your characters.  Nobody can.  You could easily play the game with just Player's Handbook I and no errata (just like everyone did 2 years ago when the game was first produced).  The fact that you choose NOT to do that does not put any onus back onto WotC to make it easier for you to play that way.Again... if you chose to go against your better instincts and signed up for DDI even though you dislike the business model... that's NOT WotC's fault.  You made a choice to sublimate your dislike for "renting" software because you realized that what you were getting for your money was better than your emotional feelings towards the issue.And we as human beings make these decisions every single day.  I might not like to pay for cable channels I don't actually want... but as my service is not an a-la carte service but rather a tiered service... I make the choice to pay my tier and get Oxygen, when all I really want is Discovery and Comedy Central.Again... most of this is not WotC's fault.  You set up expectations in your mind of what WotC should be giving you... and then became disappointed when they didn't.  But they shouldn't be giving you anything.  They give you what they give you.  And you make the choice to pay for it.  You chose to pay for your second year's subscription despite already knowing that there was not (nor going to be at the time) a VTT, a campaign manager, house rule functionality in the CB, or a visualizer.  But you chose to sign up anyway.The only things you mention that *are* WotC's fault are the delays and the declining content in the magazines.  And for this, yes, you are within your right to get annoyed, and well within your right to complain about it and/or ask for a refund.  I might personally think that neither issue is worth getting that upset about... but you are free to do what you like.The time when folks like me post onto these threads in response to the annoyance though, is when the poster's anger goes so far over the top that they act like WotC's come over to their house and kicked their dog... or they bring up things from the past (like you just did above) that have no place in the specific argument because those things aren't WotC's problem and have no bearing on the argument in question.Again... not WotC's problem, not WotC's fault, and nothing WotC has to respond or justify to you.This is the kind of hyperbole that drives me crazy, and is what causes people like myself to respond to these threads to offer a little perspective.In the time WotC has been updating the Character Builder, I think they were late just one time prior to the September Dark Sun / Essentials fallout.  So where were your letters to WotC at all those other months where you were telling them that you had no faith in the software division?  My guess is... you didn't write those letters, because all those other months you were happy with their implementation of the features in a timely manner.  If you weren't happy, you wouldn't have signed up for a second year's subscription.So to NOW come out and say you have no faith that they can do the job ever again... is in my opinion disingenuous.  You have every right to be annoyed with these past two months of the DS/Essentials debacle... but these two months should not and do not wipe away the two years of them doing the job correctly and on time.  And I think you know that.  But to write othewise is to use hyperbole in order to make your letter "stand out" by implying that you're more angry than the average person writing in to complain.  But guess what?  That's just not true.What you're basically trying to do here is "blackmail" WotC into giving you what you want, regardless of how feasible or useful it might be.  You won't give them their subscription money until they give in to your demands.  Which, in my opinion, is the highest level of silliness.Your demands could just as easily be the following:>>WotC won’t see any more of my money until one or more of the following happen, in order of my personal preference:•    You release all hardcover books with holograms on the front.•    The new character builder be able to talk to me, and I to it. •    You start selling D&D miniatures at 9 inch sizes because I want to play at a bigger scale than at 1".•    The Dragon and Dungeon magazines need to be printed again and available on the shelves of my local Waldenbooks.•    You release a personal automated Dungeon Master.•    You finish every book you're ever going to produce and get them into the CB and Monster Builder right now, so I can have all the info I'm ever going to get as soon as I sign up.You see how silly that is?  The only reason why you might think your list has more weight, is because it includes things that WotC had thought about or had done at a previous point in time.  But as they have since said on multiple occasions that those things WEREN'T happening... your list is right now just as unlikely to occur as mine.  But the fact you and other people keep clinging to these ideas and try to use them as ammo to force WotC's hand... is absolutely ridiculous.  Especially considering WotC's unspoken response is and always will be "If that's really what you have to have to be an Insider Customer... don't let the door hit you on the way out."******There you go.  There's one community member's response to your letter.  I hope it gave you what you were looking for.All the best,DEFCON 1</blockquote>

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