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Message: <blockquote data-quote="Brax" data-source="post: 5367972" data-attributes="member: 29608">I appreciate your feedback.  I honestly do.  I disagree with you about what my intent was for certain portions of my letter, however, and I will try to explain better.I gave this information, not to expect recompense, but to illustrate how much I love their products, and how much they stand to lose in the future.  I felt it was important for a business to know what the bottom line was in my instance.I would also think that it would be very relevant if I was a "good customer" as opposed to, say, someone who steals all of their content and plays anyway.  I can say that the company I work for places more value on the wishes of our paying customers as opposed to the non-paying, or late paying customers. This is again for illustrative purposes, to explain why the character builder is important to me, and to set up the future paragraph where I mention how I also depend on other, 3rd party tools to fill in what I see as gaps that could be served by WotC products.I have more fun with the newer, better designed classes and options, and am not interested in going backwards.  Yes, that is my choice to use more of WotC's content, but to suggest that it is all on me because of that choice seems unfair.  A ridiculous, hyperbolic comparison would be blaming a smoker for being addicted to nicotine during the 50s, when tobacco companies were actively hiding the addictive properties of their product.In short:  I like their stuff, I use all of it, and that is my fault that it is too much to easily work with?  A software tool should (and does, quite nicely) help deal with this complexity.I paid for my first year on November 6th, 2008 and the second year right before the pricing went up on July 1st, 2009.  WotC had at the time recently promoted tools that looked like they were still going to come out "soon", and the existing character builder, Dragon, and Dungeon magazines were enough to hold me over until the rest of the promissed tools would be out "soon".  If I knew for sure they weren't coming out within 16 months, I may have decided differently.  I'm not sure. But I didn't already know they weren't coming out at the time(did anyone back then?).I remember they were going to raise rates because of all of the new tools that were just around the corner.  If I missed some important announcement in or before June of 2009, then you are right: It is totally on me for extending that second year.No, this is not WotC's problem as far as how much space I have at the table, but again illustrates why I would like better tools due to my needs as a customer.  I am being under-served and there is a business opportunity there.I didn't indend the statement "The changes announced in the new version of the character builder concern me, and frankly I don’t have any faith left in your software division to implement all of the missing features in a timely manner if ever." to sound hyperbolic.From my point of view there are at least 2 tools that have yet to come out, 2 full years after their announcement (and promotion during August 2008 at Gen Con):  the Game Table, and Character Visualizer.As of the final update for the old character builder:<ul> <li data-xf-list-type="ul">There is still no way to have a flaming weapon add in it's fire property to your powers so that fire based feats interact properly. </li> <li data-xf-list-type="ul">There isn't a way to add a Syberis Shard of the Mage to a weapon so you can actually gain its benefit on your sheet. </li> <li data-xf-list-type="ul">There isn't a way to select a concordance level for an artifact so that your powers can vary accordingly. </li> <li data-xf-list-type="ul">Items can't or don't add trained skills to your sheet (as required by a certain Head of Vyrellis artifact)</li> </ul>Some of these things have been an issue for a long time, and WotC hasn't fixed them.  There are more that I don't have off the top of my head.Add this to the past and recent delays and I refuse to believe them when they say "soon" anymore.I'm not trying to blackmail them. I don't have any pictures of them naked in bed with White Wolf, or anything, and I'm not demanding money.  I'm simply telling them I'm not buying anything from them until they have made some forward progress on the products and services I care about.Yes, I am telling them what I want as a customer.  It seems like the responsible thing to do as a dissatisfied customer.Okay, now I realize you are being hyperbolic on purpose here to make a point.  I obviously don't think my desires are silly any more than you think what you want is silly, so I won't argue with you on that point.Keep in mind I said "one or more", not "all".Yes, I was looking for honest opinion here, and can see where I wasn't as clear as I could have been.  I still stand by me decision (like I'm sure you stand by your opinions), but I thank you for the discussion.</blockquote>

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