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<blockquote data-quote="SteveC" data-source="post: 5370272" data-attributes="member: 9053">I think this only arbiter of whether or not you can get upset about the situation is you, regardless of what others might say.I'm laughing more than a little at the notions some have of the 'rights' to be upset by this or any other decision that WotC makes.Now the question is, how can someone be productive with their concerns? I think you let WotC know, and start discussions on boards like this about concerns, to share with others, but after all that, vote with your wallet.I was very happy with the old character builder (despite the bugs you raise here, and other issues) and I considered it the gold standard for the industry. The new software is not something I can support at all, because it goes from being something I can keep but need to subscribe to update, to something I need a continuous subscription and a continuous connection to the internet to use at all. For me that's a full stop and something I won't pay for.I expect that your situation, indeed everyone's situation is different, but the right to complain remains the same. To do something positive, with an eye on keeping you happy as a customer and making the game better is the key.I'd love to stay a DDI customer, and I'm going to try and stay as positive as I can about what can be done, and what I'd like to see. I just don't see it as likely to happen, but that doesn't mean I'm not going to try.--Steve</blockquote>

[QUOTE="SteveC, post: 5370272, member: 9053"] I think this only arbiter of whether or not you can get upset about the situation is you, regardless of what others might say. I'm laughing more than a little at the notions some have of the 'rights' to be upset by this or any other decision that WotC makes. Now the question is, how can someone be productive with their concerns? I think you let WotC know, and start discussions on boards like this about concerns, to share with others, but after all that, vote with your wallet. I was very happy with the old character builder (despite the bugs you raise here, and other issues) and I considered it the gold standard for the industry. The new software is not something I can support at all, because it goes from being something I can keep but need to subscribe to update, to something I need a continuous subscription and a continuous connection to the internet to use at all. For me that's a full stop and something I won't pay for. I expect that your situation, indeed everyone's situation is different, but the right to complain remains the same. To do something positive, with an eye on keeping you happy as a customer and making the game better is the key. I'd love to stay a DDI customer, and I'm going to try and stay as positive as I can about what can be done, and what I'd like to see. I just don't see it as likely to happen, but that doesn't mean I'm not going to try. --Steve [/QUOTE]

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