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<blockquote data-quote="Scribble" data-source="post: 5372856" data-attributes="member: 23977">I don't think you're &quot;off base&quot; in sending the letter... People want what they want out of a business relationship, and if those needs aren't being met, sending a letter expressing it in a calm rational manner is, well... A nice way to say why.I found a couple of points interesting though... Mainly about the last part.It seems &quot;odd?&quot; that after that entire letter, you only need them to do one of those things in order to resubscribe? To me this comes off as I'm mad as hell, but not that mad.Or are you essentially saying that you're mad as hell, but are willing to give them a chance again if they at least throw you a bone?Also, you might want to expand on what you mean by each of those statements.For instance the first one... What would you need in order to be able to play at the table with no books present?Or, for the MB what would they have to add in order to make the MB &quot;complete&quot; in your eyes?For the Magazines, what type of content would you consider &quot;good&quot; or worthy of the &quot;quality material&quot; label?Essentially I think the letter does a good job explaining that you are a loyal customer, love D&amp;D, but are in fact currently upset, but I think it could do a little more to explain how they could go about repairing your relationship.</blockquote>

[QUOTE="Scribble, post: 5372856, member: 23977"] I don't think you're "off base" in sending the letter... People want what they want out of a business relationship, and if those needs aren't being met, sending a letter expressing it in a calm rational manner is, well... A nice way to say why. I found a couple of points interesting though... Mainly about the last part. It seems "odd?" that after that entire letter, you only need them to do one of those things in order to resubscribe? To me this comes off as I'm mad as hell, but not that mad. Or are you essentially saying that you're mad as hell, but are willing to give them a chance again if they at least throw you a bone? Also, you might want to expand on what you mean by each of those statements. For instance the first one... What would you need in order to be able to play at the table with no books present? Or, for the MB what would they have to add in order to make the MB "complete" in your eyes? For the Magazines, what type of content would you consider "good" or worthy of the "quality material" label? Essentially I think the letter does a good job explaining that you are a loyal customer, love D&D, but are in fact currently upset, but I think it could do a little more to explain how they could go about repairing your relationship. [/QUOTE]

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