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Message: <blockquote data-quote="Springs1" data-source="post: 6221344" data-attributes="member: 6761666">Actually it can be here's why:1. My husband and I have had servers ADMIT that they FORGOT to put appetizer orders into the computer.2. The servers have also admitted to us putting in orders wrong as well.3. Forgetting to get the appetizer(We have had a forgotten side salad and a forgotten cup of bisque from our server).4. Waiting to get the appetizer order by not coming by cleaning up instead or chit chatting.5. Delaying putting in the appetizer order such as taking multiple table's orders without being called over rather than putting in the order into the computer.  6. Dropping the food(never has happened to us, but can happen).7. Handing the food out of order making the 1st table wait longer than they are supposed to be. (We had a waiter decide to hand a soup that this couple that came after us that ordered AFTER us before our appetizer on the same tray).  He could have done the morally right thing by handing us ours first, but no he wanted to play cutsies.Sorry, you are wrong in most cases with what you are saying. Do you not go out to eat ever? You obviously never been a server before. I have never been, but I know these things just from having them HAPPEN to us and it's just COMMON SENSE!Not sure why you think it's not their fault in most cases? First off, they are there to do the timing on the food as far as when they put in orders. Usually servers wait to put in entree orders after they see you have gotten your appetizer or at least waited a little while before putting in your entree orders.It's fair in terms of *TURNS*. If you have 6 tables, they all as you pass by ask for something(let's say refills), if you make that 1st table wait for you to get multiple table's refills on a tray then that's cutting. You have to go table by table not to have people waiting longer than they are supposed to be. How would *YOU* feel if *YOU* were at the 1st table waiting 10-15 minutes for a couple of refills because your server wanted to get 12 refills on a tray for multiple tables? I bet you'd be pissed too.My point is, you can do things in a timely manner if you try even if you are slammed.  A lot of servers decide to be unfair making the 1st table wait the longest, which is very unfair. For example when a server is triple sat, they should not be getting all 3 table's orders and then heading to the computer, they should be going to the computer after each table gives their orders so the food or bar drinks can get started. The longer they wait to put in our orders, the longer we wait!No server that's any good wants that, because they make more with their tips.  There is NO INCENTIVE to get 5 refills for each person in a party of 2 vs. a party of 2 that wants only 1 refill with no tipping. Tipping makes the server want to do more because they'd get paid more.  If you get the same pay, why would you work 5 times as hard for the same pay? Is that fair? No, it's not.I'd rather have tipping so I can control my dining experience with giving incentives to the workers that do well with a big tip and ones that do poorly with a bad tip.  This way, I control my dining experience to make it better. If there's no way to penalize someone WHY in the world would they stop their bad behavior if the boss isn't going to fire them for it, huh? Read about positive and negative reinforcement. Obviously you haven't taken psychology, have you? You sure need some customer experience with delayed appetizers, because you have NO CLUE of what you are talking about. Most issues with delays are due to your server.</blockquote>

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