Menu
News
All News
Dungeons & Dragons
Level Up: Advanced 5th Edition
Pathfinder
Starfinder
Warhammer
2d20 System
Year Zero Engine
Industry News
Reviews
Dragon Reflections
White Dwarf Reflections
Columns
Weekly Digests
Weekly News Digest
Freebies, Sales & Bundles
RPG Print News
RPG Crowdfunding News
Game Content
ENterplanetary DimENsions
Mythological Figures
Opinion
Worlds of Design
Peregrine's Nest
RPG Evolution
Other Columns
From the Freelancing Frontline
Monster ENcyclopedia
WotC/TSR Alumni Look Back
4 Hours w/RSD (Ryan Dancey)
The Road to 3E (Jonathan Tweet)
Greenwood's Realms (Ed Greenwood)
Drawmij's TSR (Jim Ward)
Community
Forums & Topics
Forum List
Latest Posts
Forum list
*Dungeons & Dragons
Level Up: Advanced 5th Edition
D&D Older Editions, OSR, & D&D Variants
*TTRPGs General
*Pathfinder & Starfinder
EN Publishing
*Geek Talk & Media
Search forums
Chat/Discord
Resources
Wiki
Pages
Latest activity
Media
New media
New comments
Search media
Downloads
Latest reviews
Search resources
EN Publishing
Store
EN5ider
Adventures in ZEITGEIST
Awfully Cheerful Engine
What's OLD is NEW
Judge Dredd & The Worlds Of 2000AD
War of the Burning Sky
Level Up: Advanced 5E
Events & Releases
Upcoming Events
Private Events
Featured Events
Socials!
EN Publishing
Twitter
BlueSky
Facebook
Instagram
EN World
BlueSky
YouTube
Facebook
Twitter
Twitch
Podcast
Features
Top 5 RPGs Compiled Charts 2004-Present
Adventure Game Industry Market Research Summary (RPGs) V1.0
Ryan Dancey: Acquiring TSR
Q&A With Gary Gygax
D&D Rules FAQs
TSR, WotC, & Paizo: A Comparative History
D&D Pronunciation Guide
Million Dollar TTRPG Kickstarters
Tabletop RPG Podcast Hall of Fame
Eric Noah's Unofficial D&D 3rd Edition News
D&D in the Mainstream
D&D & RPG History
About Morrus
Log in
Register
What's new
Search
Search
Search titles only
By:
Forums & Topics
Forum List
Latest Posts
Forum list
*Dungeons & Dragons
Level Up: Advanced 5th Edition
D&D Older Editions, OSR, & D&D Variants
*TTRPGs General
*Pathfinder & Starfinder
EN Publishing
*Geek Talk & Media
Search forums
Chat/Discord
Menu
Log in
Register
Install the app
Install
NOW LIVE! Today's the day you meet your new best friend. You don’t have to leave Wolfy behind... In 'Pets & Sidekicks' your companions level up with you!
Community
Playing the Game
Talking the Talk
Domhani Bairdéir [OOC]
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Maidhc O Casain" data-source="post: 3810918" data-attributes="member: 29558"><p><strong>Latest on the Laptop Front</strong></p><p></p><p>I've finally got an arrival date for the return of my laptop - 10/11/07 - but I'm very much not happy and am currently 'in negotiations' about this. FedEx got a signature from HP when they delivered the computer to them on 09/27 (a week ago). However, the Customer Service page on their website logged the received date as yesterday (10/03). Since they quoted a return date of 7-9 days after receipt, they are now saying I should get my computer 10/11 rather than today, or Saturday latest as it should have been.</p><p></p><p>I love my laptop, but I HATE HP's customer service. I'm sure the people are intelligent, but the policies are STUPID! They kept telling me "Since Tech Support has indicated a return date of 10/11, all we can tell you is that you should get your computer on the 11th of this month." </p><p></p><p><span style="color: Red">"I KNOW THAT - I CAN READ THE POST ON THE WEBSITE AS WELL AS (PROBABLY BETTER THAN) YOU CAN! IF THAT'S ALL YOU CAN TELL ME, WHY DO YOU BOTHER GIVING A 'CUSTOMER SUPPORT' NUMBER? CAN I SPEAK TO YOUR SUPERVISOR?"</span></p><p></p><p>Turns out, all the supervisor could tell me was the same thing the floor worker could tell me. I'm currently waiting for a call from a 'Case Manager,' who will probably tell me exactly the same thing the others told me, but might allow me to speak to someone else - if I'm lucky.</p><p> I wonder if I'll get to talk to the CEO eventually?</p><p></p><p>So, currently I'm expecting to get my computer back not even a week before our planned trip. At this point I wouldn't be surprised if the HP 'Support' people decided they don't like my attitude and arranged for me not to get it back for another month.</p><p></p><p>This gives me very little time to put the details into the planned adventure. I've got the story planned, with the outlines of the encounters, but no numbers assigned, no details fleshed out, etc.</p></blockquote><p></p>
[QUOTE="Maidhc O Casain, post: 3810918, member: 29558"] [b]Latest on the Laptop Front[/b] I've finally got an arrival date for the return of my laptop - 10/11/07 - but I'm very much not happy and am currently 'in negotiations' about this. FedEx got a signature from HP when they delivered the computer to them on 09/27 (a week ago). However, the Customer Service page on their website logged the received date as yesterday (10/03). Since they quoted a return date of 7-9 days after receipt, they are now saying I should get my computer 10/11 rather than today, or Saturday latest as it should have been. I love my laptop, but I HATE HP's customer service. I'm sure the people are intelligent, but the policies are STUPID! They kept telling me "Since Tech Support has indicated a return date of 10/11, all we can tell you is that you should get your computer on the 11th of this month." [COLOR=Red]"I KNOW THAT - I CAN READ THE POST ON THE WEBSITE AS WELL AS (PROBABLY BETTER THAN) YOU CAN! IF THAT'S ALL YOU CAN TELL ME, WHY DO YOU BOTHER GIVING A 'CUSTOMER SUPPORT' NUMBER? CAN I SPEAK TO YOUR SUPERVISOR?"[/COLOR] Turns out, all the supervisor could tell me was the same thing the floor worker could tell me. I'm currently waiting for a call from a 'Case Manager,' who will probably tell me exactly the same thing the others told me, but might allow me to speak to someone else - if I'm lucky. I wonder if I'll get to talk to the CEO eventually? So, currently I'm expecting to get my computer back not even a week before our planned trip. At this point I wouldn't be surprised if the HP 'Support' people decided they don't like my attitude and arranged for me not to get it back for another month. This gives me very little time to put the details into the planned adventure. I've got the story planned, with the outlines of the encounters, but no numbers assigned, no details fleshed out, etc. [/QUOTE]
Insert quotes…
Verification
Post reply
Community
Playing the Game
Talking the Talk
Domhani Bairdéir [OOC]
Top
