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<blockquote data-quote="TheAuldGrump" data-source="post: 701101" data-attributes="member: 6957">Ummm, it was posted on the EN news front page, Feb12:Magazines &amp; Periodicals&nbsp; &nbsp; * This e-mail was sent to a UK subscriber by Johnny L Wilson, President of Paizo Publishing:&nbsp; &nbsp; &nbsp; &quot;We have no possible way of sending magazines to anyone in Europe. We are frantically trying to get the information so we can refund your money.&quot;&nbsp; &nbsp; &nbsp; This subject has been debated at length on the messageboards, with many Eurpoean subscribers wondering where their magazines are. Johnny Wilson had this to say a few weeks ago:&nbsp; &nbsp; &nbsp; &quot;I regret to state that this was an unexpected state of events, complicated by Euro-privacy laws. All three companies want to get this settled, but it is a tricky dance. We are precluded by law from offering details on this, but there is intent on all sides to make sure we fix the situation--even if that simply means refunding the balances and starting over with a new UK subscription agent. However, it is not something that can be fixed unilaterally by any of the three companies. I am tremendously sorry for the inconvenience and for not anticipating the problem. Please don't write off the entire company because of my failure to comprehend a complex situation in advance. &quot;&nbsp; &nbsp; &nbsp; And here we went into more detail:&nbsp; &nbsp; &nbsp; &quot;As for the UK situation, this is a misunderstanding between three different companies. One company has all the money. Another has all the names and addresses. Another is responsible for printing the magazines. One cannot give the names and addresses out because of Euro privacy laws. The other didn't understand some billing it was receiving and the other can't afford to print, ship copies overseas and pay for a subscription agent, as well as Euro postage, until the billing/revenue issues are resolved. NO ONE--Hasbro, MRM or Paizo wants to &quot;rip off&quot; the existing subscribers. The delay is due to the delicate dance between three different companies across an international dance floor covered with regulation and potential for misunderstanding. It will be fixed. We just don't know WHEN.&quot;It still stinks, just don't want you blaming Morrus and Co. for not telling you. The Paizo Publishing purchase of Dragon and Dungeon was a hurried affair, brought about by circumstances. The other option was letting the magazines fold, which is what Hasbro/WoTC were originally looking at. Anything rushed has mistakes, I hope they get everything fixed soon though.The Auld GrumpThe Auld Grump</blockquote>

[QUOTE="TheAuldGrump, post: 701101, member: 6957"] Ummm, it was posted on the EN news front page, Feb12: Magazines & Periodicals * This e-mail was sent to a UK subscriber by Johnny L Wilson, President of Paizo Publishing: "We have no possible way of sending magazines to anyone in Europe. We are frantically trying to get the information so we can refund your money." This subject has been debated at length on the messageboards, with many Eurpoean subscribers wondering where their magazines are. Johnny Wilson had this to say a few weeks ago: "I regret to state that this was an unexpected state of events, complicated by Euro-privacy laws. All three companies want to get this settled, but it is a tricky dance. We are precluded by law from offering details on this, but there is intent on all sides to make sure we fix the situation--even if that simply means refunding the balances and starting over with a new UK subscription agent. However, it is not something that can be fixed unilaterally by any of the three companies. I am tremendously sorry for the inconvenience and for not anticipating the problem. Please don't write off the entire company because of my failure to comprehend a complex situation in advance. " And here we went into more detail: "As for the UK situation, this is a misunderstanding between three different companies. One company has all the money. Another has all the names and addresses. Another is responsible for printing the magazines. One cannot give the names and addresses out because of Euro privacy laws. The other didn't understand some billing it was receiving and the other can't afford to print, ship copies overseas and pay for a subscription agent, as well as Euro postage, until the billing/revenue issues are resolved. NO ONE--Hasbro, MRM or Paizo wants to "rip off" the existing subscribers. The delay is due to the delicate dance between three different companies across an international dance floor covered with regulation and potential for misunderstanding. It will be fixed. We just don't know WHEN." It still stinks, just don't want you blaming Morrus and Co. for not telling you. The Paizo Publishing purchase of Dragon and Dungeon was a hurried affair, brought about by circumstances. The other option was letting the magazines fold, which is what Hasbro/WoTC were originally looking at. Anything rushed has mistakes, I hope they get everything fixed soon though. The Auld Grump The Auld Grump [/QUOTE]

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