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{DRAGON] Will there be a DRAGON Annual this year?
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<blockquote data-quote="Darrin Drader" data-source="post: 499607" data-attributes="member: 7394"><p>More and more retailers don't go by this rule. It leads to massive numbers of bad business decisions which leads to lost profits, customers telling 200 of their friends that they can take advantage of a companies good faith, and eventually going out of business. Now if that company is paying 5 cents for something they sell for $1 then they are turning the kind of profit where they can afford to throw product away. I've worked for 2 companies that have literally put themselves out of business by being too customer friendly. They were both well-liked and should have been successful. It was pathetic, and I hated having to look for work after they went belly up. </p><p></p><p>What does this have to do with Dragon? Well, nothing really, except that this customer is always right attitude has helped make this whole society into a bunch of lazy whiners that need to start taking responsibilities for the choices that they make. If a customer buys the wrong mattress, they should not get an unlimited number of exchanges at the companies expense until they're happy (or their money back after their 3rd mattress if they can't find a way to be happy). If the customer buys the wrong type of light bulb then they should have brought the original one to the store when trying to replace it. In a perfect world, returns would only be allowed if the item and the packaging being returned were in perfect resellable condition. If the customer doesn't try the free trial of an online game that has a no refunds policy, then puts money into it and then decides they don't want to play it, they shouldn't throw a fit because they can't get their money back and they definitely shouldn't threaten legal action. There's an awesome website dedicated to this at the following URL: <a href="http://www.customerssuck.com/" target="_blank">http://www.customerssuck.com/</a></p><p></p><p></p><p>OK, rant switch moving into the "off" position. As people who have an opinion of Dragon or Dungeon, why don't we try offering the staff things we would like to see more of rather than things we would like to see less of. Are we all happy with each issue consisting of spells, feats, prestige classes, and magic items? I know those things are some of the more challenging things to design, but what should be in the magazine instead that would make people happier? And what kind of covers would we prefer to see?</p><p></p><p>I recently sent in some scalemail encouraging Dragon to give it a rest with the featured character on the cover and start giving us fantastic landscapes, battle scenes, and monsters on the cover. What would you prefer to see?</p></blockquote><p></p>
[QUOTE="Darrin Drader, post: 499607, member: 7394"] More and more retailers don't go by this rule. It leads to massive numbers of bad business decisions which leads to lost profits, customers telling 200 of their friends that they can take advantage of a companies good faith, and eventually going out of business. Now if that company is paying 5 cents for something they sell for $1 then they are turning the kind of profit where they can afford to throw product away. I've worked for 2 companies that have literally put themselves out of business by being too customer friendly. They were both well-liked and should have been successful. It was pathetic, and I hated having to look for work after they went belly up. What does this have to do with Dragon? Well, nothing really, except that this customer is always right attitude has helped make this whole society into a bunch of lazy whiners that need to start taking responsibilities for the choices that they make. If a customer buys the wrong mattress, they should not get an unlimited number of exchanges at the companies expense until they're happy (or their money back after their 3rd mattress if they can't find a way to be happy). If the customer buys the wrong type of light bulb then they should have brought the original one to the store when trying to replace it. In a perfect world, returns would only be allowed if the item and the packaging being returned were in perfect resellable condition. If the customer doesn't try the free trial of an online game that has a no refunds policy, then puts money into it and then decides they don't want to play it, they shouldn't throw a fit because they can't get their money back and they definitely shouldn't threaten legal action. There's an awesome website dedicated to this at the following URL: [url]http://www.customerssuck.com/[/url] OK, rant switch moving into the "off" position. As people who have an opinion of Dragon or Dungeon, why don't we try offering the staff things we would like to see more of rather than things we would like to see less of. Are we all happy with each issue consisting of spells, feats, prestige classes, and magic items? I know those things are some of the more challenging things to design, but what should be in the magazine instead that would make people happier? And what kind of covers would we prefer to see? I recently sent in some scalemail encouraging Dragon to give it a rest with the featured character on the cover and start giving us fantastic landscapes, battle scenes, and monsters on the cover. What would you prefer to see? [/QUOTE]
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{DRAGON] Will there be a DRAGON Annual this year?
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