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Message: <blockquote data-quote="RCanning" data-source="post: 1588386" data-attributes="member: 18344">I am glad to see people like Steve Wieck and Scott Greene who have a vested interest in the site are reading all of this.I personally can not got the DRM protected files to work the way I need them to. I downloaded them and could view them at home no problem, but when I did a "Save a Copy" from "My Bookshelf" and then gave it to my wife, who took it to work, logged into Adobe DRM with my username and password and tried to open the file, it failed. The Adobe ID was logged in, but the file kept giving a "Bad Encryption Dictionary" error (or something like that).I have sent feedback to DriveThruRPG about this, asking for assistance. I have spoken to Adobe, who said that DRM was supposed to work on "one computer only" and backed that up by pointing me to their eBook FAQ (the same one linked to off DriveThru) as evidence that this is the way it is supposed to work.I can't print the PDFs because I can not load them on machines that are connected to good printers. I am not going to spend thousands of dollars on a colour duplexing laser printer that I already have access to, but the files won't work.Sure, like anyone wanting to spend 10 minutes, I can break the DRM and get a lower quality larger file, but I don't want to have to do that. I want the product to work.I hope these are teething problems that will go away, because otherwise I can't see how stating a product will do something when only a fraction of people can get it to work is going to help. If I have to spend the time to break the DRM in order to print it, then why would I not just keep the DRM-less copy (it is not as if storage is expensive)?If the DRM protection gets tougher, then I won't be able to print the product at all, and that gets to the territory of selling something under false pretences.I am getting to hot under the collar here, but I want this to work for everyone. The publishers and the customers. The publishers think they are winning out because they are stopping piracy - that is just wrong. The customers are losing out because the functionality of the product has been crippled. I can't see a fix to this with DRM in place; but then I am not a digital security expert. However, if the products don't do what they are promised to do for everyone, then I think Steve and Scott need to see that as a problem.Richard Canning</blockquote>

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