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<blockquote data-quote="Ilium" data-source="post: 2818059" data-attributes="member: 40124">I hope this is the right place to post this.&nbsp; Although I've tagged it with the Moderator! category what I really need is Admin help, I think.Ok, here's the deal: My original account name was JimAde.&nbsp; Some time ago (maybe a couple of months?) I found myself unable to log in.&nbsp; I had lost my password, the system insisted I was giving the wrong answer to my security question and the e-mail account I had used to register was long gone.Henry was nice enough to get me all straigtened out, and give me a new username (which I had asked for).&nbsp; I was so pleased I ran right out and bought a 1-year community supporter account during the big sale. <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile&nbsp; &nbsp; :)"&nbsp; data-smilie="1"data-shortname=":)" />Obviously all this was AFTER Dec. 29th.&nbsp; So now my original account (JimAde) is again unavailable to me.&nbsp; I have created a brand new account, which I am using now to post, but I am again without access to my history and, more importantly, my ENGS bookshelf.Is there anything that can be done about this, and should I wait for the final decision on the more recent backup to ask?Thanks.</blockquote>

[QUOTE="Ilium, post: 2818059, member: 40124"] I hope this is the right place to post this. Although I've tagged it with the Moderator! category what I really need is Admin help, I think. Ok, here's the deal: My original account name was JimAde. Some time ago (maybe a couple of months?) I found myself unable to log in. I had lost my password, the system insisted I was giving the wrong answer to my security question and the e-mail account I had used to register was long gone. Henry was nice enough to get me all straigtened out, and give me a new username (which I had asked for). I was so pleased I ran right out and bought a 1-year community supporter account during the big sale. :) Obviously all this was AFTER Dec. 29th. So now my original account (JimAde) is again unavailable to me. I have created a brand new account, which I am using now to post, but I am again without access to my history and, more importantly, my ENGS bookshelf. Is there anything that can be done about this, and should I wait for the final decision on the more recent backup to ask? Thanks. [/QUOTE]

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