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Message: <blockquote data-quote="Hollywood" data-source="post: 465179" data-attributes="member: 7408">No biggie... interesting discussion though that pointed out good things on both sides of the fence, i.e.- Software must be built to work out of the box.  Yes, there will be bugs, but that happens even with the best engineering and QA practices.- Software should be designed to used by the target audience without need of external tools and engineered in a standard manner in comparison to other software on the choosen platform.  In other words, a Windows app should work like other Windows app, a Mac app should work like a Mac app, etc.- Choosing technology that allows power or advanced users to take complete advantage of the software and/or create additional 3rd party tools or data for the software for use by all is a good thing.  But only if the technology is engineered seemlessly so that the majority of the endusers can use it without any knowledge of the technology.- Implementation is key.  If you are going to sell something to someone, make sure its implemented correctly.</blockquote>