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Message: <blockquote data-quote="LordEntrails" data-source="post: 9797913" data-attributes="member: 6804070">Doesn't sound like good faith to me. Sounds like an attempt at blackmail.Which has never been necessary if you are willing to actually work with the established support system. They have a ticket system you can use: <a href="https://fantasygroundsunity.atlassian.net/servicedesk/customer/portals" target="_blank">Jira Service Management</a>And an email that has already been given to you: <a href="mailto:support@fantasygrounds.com">support@fantasygrounds.com</a>The Steam Community, and the FG Forums are not the official places for getting support. Often users will help each other in both places, but official support is through the official channels.</blockquote>