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Message: <blockquote data-quote="woodelf" data-source="post: 1549005" data-attributes="member: 10201"><p>Even then, it gets a bit fuzzy. I'm not gonna believe anybody who says the folks who opened it more than once a week for multiple months weren't stealing in a meaningful sense. They clearly had use for the product, and saw sufficient value in it, whether or not they had the economic means to purchase it. And the second group, which looked at it multiple times over a 6mo period probably, likewise, fell into a group that should've bought it. (Especially if they behave anything like me: opening a file once could represent multiple days of reading.) But any of the less-using groups i think are much more questionable as losses. Those, to me, look more like the level of interest of browse-in-the-store-but-don't-buy. IOW, people who evaluated the product reasonably, and then came to the conclusion that they didn't want it. So, your estimate here (quoted above), seems fairly reasonable (without finding his post again to see which groups you included). Your first response to his estimate of losses (~$35k) seems unrealistic. And i have no idea where he got his estimate of $1200 from--it seems downright bizarre, in light of the numbers he provided.</p></blockquote><p></p>