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Message: <blockquote data-quote="Ogrork the Mighty" data-source="post: 4454586" data-attributes="member: 19042">I got bad news for you friend... all those open-ended questions get categorized into numbers so they can be statistically analyzed. Your comments get reviewed by someone and classified. Then they (usually) don't get reviewed again.I've worked with surveys in the past and, IME, everyone wants to have their say but in the end their say can usually be classified into a generic, numeric answer. More often than not, people avoided making a tough numeric decision, or refused to select an option, by instead making a comment. Surveys are all about which answer "best" describes what you think or feel. It doesn't have to be the perfect answer, and that's where most people get hung up.</blockquote>