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<blockquote data-quote="Darrin Drader" data-source="post: 4285266" data-attributes="member: 7394"><p>You know, I'm all for a laid back atmosphere, and I used to frequent a spot where the employees played WoW, but there was never a case where someone didn't bother to come out and see if they could help unless it was pretty busy. Now that said, I have been to a few where one of the guys working there mistakenly thought he was a competent salesman and just ended up annoying the crap out of me.</p><p></p><p></p><p></p><p></p><p>Yeah, that makes no sense to me. The local place shrink wraps the Goodman Games stuff for some strange reason, or maybe they just show up at the store that way, but the core books and the hardback books are available to peruse. The thing is that anyone around here is free to leave their store, go to Hastings, and browse anything there that isn't shrink wrapped, which is most of it.</p><p></p><p>For some reason the only place that carried the Pathfinder adventure modules is Hastings, and they jack the price of those 30 page books up to $17.99, so it makes more sense for me to buy them directly from Paizo for $5 less.</p><p></p><p></p><p></p><p>If it were me, I'd send them a letter explaining to them how they lost your business. It's entirely possible that the employees were not supposed to be ignoring customers to play WoW, and it's also possible that the shrink wrap policy is turning people away but they aren't aware of it. I have complained a few times in the past and I was even rewarded for it on one occasion with a formal apology and a gift certificate.</p></blockquote><p></p>
[QUOTE="Darrin Drader, post: 4285266, member: 7394"] You know, I'm all for a laid back atmosphere, and I used to frequent a spot where the employees played WoW, but there was never a case where someone didn't bother to come out and see if they could help unless it was pretty busy. Now that said, I have been to a few where one of the guys working there mistakenly thought he was a competent salesman and just ended up annoying the crap out of me. Yeah, that makes no sense to me. The local place shrink wraps the Goodman Games stuff for some strange reason, or maybe they just show up at the store that way, but the core books and the hardback books are available to peruse. The thing is that anyone around here is free to leave their store, go to Hastings, and browse anything there that isn't shrink wrapped, which is most of it. For some reason the only place that carried the Pathfinder adventure modules is Hastings, and they jack the price of those 30 page books up to $17.99, so it makes more sense for me to buy them directly from Paizo for $5 less. If it were me, I'd send them a letter explaining to them how they lost your business. It's entirely possible that the employees were not supposed to be ignoring customers to play WoW, and it's also possible that the shrink wrap policy is turning people away but they aren't aware of it. I have complained a few times in the past and I was even rewarded for it on one occasion with a formal apology and a gift certificate. [/QUOTE]
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