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Message: <blockquote data-quote="billd91" data-source="post: 4285884" data-attributes="member: 3400">How about not play video games rather than wait on customers? That would make the place a lot more professional. The original poster, in a follow-up, makes it clear they were wrapped up in the game (can you even watch WoW without being logged in as a player?). That's certainly not a favorable environment to be appropriately waited on when you're the only customer in the store. At my FLGS, even if the guy at the counter and the owner are working at computer screens, they're never playing games as far as I can tell and they always look up and not only greet me but check in with me at points throughout my visit to the store. That's pretty much what I was taught to do by my boss when I worked retail.</blockquote>