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Message: <blockquote data-quote="LightPhoenix" data-source="post: 258632" data-attributes="member: 115">There's no guarantee of assistance if you pay either.  I can think of plenty of situations either my friends, I, people on these boards, et cetera that have paid for a product and gotten no assistance.  Or if there is assistance, it's along the lines of "reboot your computer".  I can think of plenty of situations where people have gotten extremely good help as well.Of course, your whole argument is based off of the fact that non-profit programs are totally without support - obviously a broad generalization.  Just look at how often updates to PCGen are made, and how quick you can get responses about problems, and how easily you can report bugs.  That's obviously not unsupported.Do I use 3rd party products?  Yes, of course.  So do most people.  Your point?Do I need software that is easily adaptable?  Occasionally.  I'd prefer to have adaptability there from the start than find out when I do need it that it isn't there.  Programs like E-Tools and PCGen exist to make life easier, and it would seem to me at least that having an amount of adaptability built in from the start would be the most sensible.Of course, did I say I had a problem with E-Tools and adaptability?  I certainly don't remember saying anything of the sort.  I don't think it would be too hard to add things in from other sources.  It would have been nice if the splatbooks were included in E-Tools though, seeing as how this isn't 3rd-party.  It's one of the big reasons I use chargen programs - too many options to keep track of in my head.  I don't even use PCGen if I'm making a standard PHB/DMG character - it's just as fast for me to make it by hand.Do I need multi-colored menus, or other graphical stuff?  Personally, I'd be fine without it.  However, I recognize the need for ease of use.  That said, I think the colors are garish, and I think it's somewhat insulting that they'd think you can remember what part of the program you are in.  If it's a necessary thing, then I must ask why you'd have problems knowing what part of the program you're in.Do I need dungeon generation, or a bunch of other tools?  No, not particularly.  Do I think they're necessary?  Well, it certainly hasn't stopped DMs from running adventures so far...Do I need the WotC stamp?  Absolutely not.  I need stuff that works.  The question is whether E-Tools works efficiently, does what it says, and most importantly allows me to tell it what to do through the use of customization.  Seeing how long it took for this program to get out, I dare say that it should be damn good.  And I just don't think it will be.Cynical to the end, that's me.</blockquote>

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