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Gencon Follies: My boiling point (rant/question)
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<blockquote data-quote="kenobi65" data-source="post: 3492033" data-attributes="member: 1515"><p>Well, the specific problem that Don refers to this year was (IIRC) that the system for reserving hotel rooms got turned on before it was supposed to, and 200 or so people made their reservations (and got confirmations) before somebody over there (at either Passkey or GenCon) realized what was happening and shut it off. The PR idiocy there was that they then wiped out those 200 reservations.</p><p></p><p>In past years, their online registration system has almost always had big-time snafus on (a) the day that badge registration opens, and (b) the day that event registration opens. It seems like they just can't figure out how to anticipate / cope with the demand.</p><p></p><p>In some years, they've also had big-time problems with onsite registration (a couple of years ago, the line for onsite registration on Saturday was multiple hours long, due to computer problems).</p><p></p><p>This is now the second year in a row that I'm going to Origins instead. The Origins system isn't anything to write home about, either, but it hasn't been quite as much of a foobar.</p></blockquote><p></p>
[QUOTE="kenobi65, post: 3492033, member: 1515"] Well, the specific problem that Don refers to this year was (IIRC) that the system for reserving hotel rooms got turned on before it was supposed to, and 200 or so people made their reservations (and got confirmations) before somebody over there (at either Passkey or GenCon) realized what was happening and shut it off. The PR idiocy there was that they then wiped out those 200 reservations. In past years, their online registration system has almost always had big-time snafus on (a) the day that badge registration opens, and (b) the day that event registration opens. It seems like they just can't figure out how to anticipate / cope with the demand. In some years, they've also had big-time problems with onsite registration (a couple of years ago, the line for onsite registration on Saturday was multiple hours long, due to computer problems). This is now the second year in a row that I'm going to Origins instead. The Origins system isn't anything to write home about, either, but it hasn't been quite as much of a foobar. [/QUOTE]
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