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<blockquote data-quote="Barendd Nobeard" data-source="post: 987954" data-attributes="member: 960">Consider yourself lucky after last year's fiasco.&nbsp; After some people waited 2-3 hours Wednesday night, they still couldn't get their stuff and had to come back the next morning.And some people (like me) who showed up at 6:30 on Thursday morning (1/2 an hour before the doors opened), didn't get their stuff until almost 9 a.m.&nbsp; Don't worry about that slot which already started--just stand in *another*line to get a refund for that ticket.&nbsp; <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f644.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":rolleyes:" title="Roll eyes&nbsp; &nbsp; :rolleyes:"&nbsp; data-smilie="11"data-shortname=":rolleyes:" />&nbsp;&nbsp; Even worse, my stuff was held up because *one* ticket (for two days later!) didn't print.&nbsp; With a better system in place, I could have returned later for my errant ticket.&nbsp; But, because of the &quot;all or nothing&quot; set-up for ticket pick-up, I missed a gaming slot waiting almost 2 hours for a ticket I didn't need for two days.In spite of my frustration, I almost felt bad for the staff--mostly volunteers, sometimes being treated rudely by angry patrons.&nbsp; I remember one network-fixer-dude bleeding all over the carpet (cut his arm on some piece of metal), until someone got him a band-aid.&nbsp; Just a tad surreal, which was a nice way to start of GenCon.For several weeks after GenCon, the staff was working very hard to get feedback and improve the system so this year's GenCon goes more smoothly in the &quot;will call&quot; area.&nbsp; Here's hoping that prep work pays off in Indy!I knew that event tickets weren't being mailed this year, but I'm hoping all goes well enought that the group running GenCon feels comfortable enough to mail event tickets next year.&nbsp; Would certainly shorten the lines.</blockquote>

[QUOTE="Barendd Nobeard, post: 987954, member: 960"] Consider yourself lucky after last year's fiasco. After some people waited 2-3 hours Wednesday night, they still couldn't get their stuff and had to come back the next morning. And some people (like me) who showed up at 6:30 on Thursday morning (1/2 an hour before the doors opened), didn't get their stuff until almost 9 a.m. Don't worry about that slot which already started--just stand in *another*line to get a refund for that ticket. :rolleyes: Even worse, my stuff was held up because *one* ticket (for two days later!) didn't print. With a better system in place, I could have returned later for my errant ticket. But, because of the "all or nothing" set-up for ticket pick-up, I missed a gaming slot waiting almost 2 hours for a ticket I didn't need for two days. In spite of my frustration, I almost felt bad for the staff--mostly volunteers, sometimes being treated rudely by angry patrons. I remember one network-fixer-dude bleeding all over the carpet (cut his arm on some piece of metal), until someone got him a band-aid. Just a tad surreal, which was a nice way to start of GenCon. For several weeks after GenCon, the staff was working very hard to get feedback and improve the system so this year's GenCon goes more smoothly in the "will call" area. Here's hoping that prep work pays off in Indy! I knew that event tickets weren't being mailed this year, but I'm hoping all goes well enought that the group running GenCon feels comfortable enough to mail event tickets next year. Would certainly shorten the lines. [/QUOTE]

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