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Help! I Have An Indecisive Player!
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<blockquote data-quote="Janx" data-source="post: 6471743" data-attributes="member: 8835"><p>Umbran's always right on these things, because the best answer on what to do is almost always communication.</p><p></p><p>What I find helpful is realizing you have a problem (aka problem player), and what some possibilities of what the actual problem are. If a person can't describe or bound their problem, they aren't likely to fix it either.</p><p></p><p>I realize you're sensitive to labelling people or just ditching "problem players. That's OK. we all have varying thresholds on what we'll attempt to fix, put up with or throw out.</p><p></p><p>Personally, I wouldn't just dump a player at the first sign of a problem. But I do have 3 basic steps I go through to resolving any problem player/employee (because it's the same thing in the workplace):</p><p>Correct: talk about the problem, see what causes it, seek a correction from the person</p><p>Deflect : try to avoid putting them in situations that instigate the issue</p><p>Eject : get rid of them, they are beyond your ability to rehabilitate</p><p></p><p></p><p>From an employee standpoint, Deflecting might mean taking somebody off the front line of communicating with customers and putting them in the coding closet where it won't trigger their hostile customer handling skills. That's better than firing them, because presumably, they've learned the business and can be useful, versus training a new guy.</p><p></p><p>For a gaming group, it might be as Anthony says and trying to Correct her "need to win" and rules lawyering.</p><p></p><p>I would save Ejection for cases where other attempts failed and you can't live with the behavior, or the behavior is so extreme and offensive (a player who drops trow and pees on the table would be immediately ejected with a restraining order following suit).</p></blockquote><p></p>
[QUOTE="Janx, post: 6471743, member: 8835"] Umbran's always right on these things, because the best answer on what to do is almost always communication. What I find helpful is realizing you have a problem (aka problem player), and what some possibilities of what the actual problem are. If a person can't describe or bound their problem, they aren't likely to fix it either. I realize you're sensitive to labelling people or just ditching "problem players. That's OK. we all have varying thresholds on what we'll attempt to fix, put up with or throw out. Personally, I wouldn't just dump a player at the first sign of a problem. But I do have 3 basic steps I go through to resolving any problem player/employee (because it's the same thing in the workplace): Correct: talk about the problem, see what causes it, seek a correction from the person Deflect : try to avoid putting them in situations that instigate the issue Eject : get rid of them, they are beyond your ability to rehabilitate From an employee standpoint, Deflecting might mean taking somebody off the front line of communicating with customers and putting them in the coding closet where it won't trigger their hostile customer handling skills. That's better than firing them, because presumably, they've learned the business and can be useful, versus training a new guy. For a gaming group, it might be as Anthony says and trying to Correct her "need to win" and rules lawyering. I would save Ejection for cases where other attempts failed and you can't live with the behavior, or the behavior is so extreme and offensive (a player who drops trow and pees on the table would be immediately ejected with a restraining order following suit). [/QUOTE]
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