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Message: <blockquote data-quote="Henry" data-source="post: 356751" data-attributes="member: 158">I wouldn't worry about the BIOS upgrade except as a last resort, but I would check for up-to-date modem drivers.As liquide said, the COM3 thing is standard procedure for an internal modem, also.What I WOULD do is go to the system properties in the control panel, and remove all references to the modem drivers in there. Then, reboot the machine, having the new driver handy (either on hard drive or on floppy). let it automatically detect the modem, and point it to the location of the new drivers. If you system does not auto-detect the modem on boot-up, (a rarity), then go to the control panel and use the "add new hardware" auto-detect feature.And windows ME is a dog in my humble opinion - I agree. However, even this action should be within its capabilities.</blockquote>