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Hey WotC, SHOW ME THE SLA!!!
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<blockquote data-quote="Asmor" data-source="post: 3705956" data-attributes="member: 1154"><p>This is fairly common... Not saying it's excusable (especially since it's been over 12 hours and the site still isn't up!), but it is common. Every MMORPG fails horribly in those first couple weeks as it gets hammered, for example. Hell, Blizzard's website is completely inaccessible whenever a patch comes out because of everyone hammering it for patch details.</p><p></p><p>It's a bigger problem for websites than for games, though, because websites generally have a particular level of traffic, but at certain points that level can absolutely skyrocket, and there's no way that I know of to compensate for that. I don't know much about higher level web hosting, but I don't think it's possible to call up someone and say "Hey, Bob, we're going to need to buy an extra 100 gigs of bandwidth for our big announcement Tuesday," but rather you need to pay for your bandwidth for a whole period (like a month of whatever).</p><p></p><p>Of course, that's assuming it's a bandwidth issue and not a processing issue. If it IS an issue with their server simply not being able to handle the load, then they really can't buy a server just for a few days.</p><p></p><p>You know, I bet someone could make a lot of money offering temporary high volume hosting for just this sort of situation.</p></blockquote><p></p>
[QUOTE="Asmor, post: 3705956, member: 1154"] This is fairly common... Not saying it's excusable (especially since it's been over 12 hours and the site still isn't up!), but it is common. Every MMORPG fails horribly in those first couple weeks as it gets hammered, for example. Hell, Blizzard's website is completely inaccessible whenever a patch comes out because of everyone hammering it for patch details. It's a bigger problem for websites than for games, though, because websites generally have a particular level of traffic, but at certain points that level can absolutely skyrocket, and there's no way that I know of to compensate for that. I don't know much about higher level web hosting, but I don't think it's possible to call up someone and say "Hey, Bob, we're going to need to buy an extra 100 gigs of bandwidth for our big announcement Tuesday," but rather you need to pay for your bandwidth for a whole period (like a month of whatever). Of course, that's assuming it's a bandwidth issue and not a processing issue. If it IS an issue with their server simply not being able to handle the load, then they really can't buy a server just for a few days. You know, I bet someone could make a lot of money offering temporary high volume hosting for just this sort of situation. [/QUOTE]
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