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<blockquote data-quote="cignus_pfaccari" data-source="post: 1902086" data-attributes="member: 14557"><p>Oh...this reminds me of a story.</p><p></p><p>So, I used to run a patient assistance program that had thousands of patients enrolled (while I've given over the day-to-day stuff to my padawan learner, I still do the hard stuff, like crunching numbers). I primarily kept up the provider prescription forms, which, when the doctor or other prescribing professional signs them, become prescriptions for this drug. We then send them to the pharmacy that ships drug for us, and we keep copies in case the pharmacy drops the ball and loses the stuff.</p><p></p><p>Well, this doctor's office calls, SCREAMING, that they never prescribed [drugname] for this patient because she hasn't been to see them in almost a year, and how dare we ship drug to this patient, etc. I go and look at the copies of the forms that I keep, and, yep, there's a signature of this doctor's name on it. As it was surprisingly legible for a doctor's signature, I went and found another patient of this doctor's, and, lo and behold, the signatures matched.</p><p></p><p>I go back to the doctor, and tell her this. She goes all quiet, and then says, oh, I must have thought it was for someone else, can I fax those copies to be sure? Okey, fax them, but she wants to withdraw her prescription for the patient. Okey.</p><p></p><p>The reason this has stuck out in my mind is because the doctor had no idea she'd signed a prescription form for a patient that, effectively, gave the patient about $10k worth of free medication. Just think about the level of attention that demonstrates.</p><p></p><p>Brad</p></blockquote><p></p>
[QUOTE="cignus_pfaccari, post: 1902086, member: 14557"] Oh...this reminds me of a story. So, I used to run a patient assistance program that had thousands of patients enrolled (while I've given over the day-to-day stuff to my padawan learner, I still do the hard stuff, like crunching numbers). I primarily kept up the provider prescription forms, which, when the doctor or other prescribing professional signs them, become prescriptions for this drug. We then send them to the pharmacy that ships drug for us, and we keep copies in case the pharmacy drops the ball and loses the stuff. Well, this doctor's office calls, SCREAMING, that they never prescribed [drugname] for this patient because she hasn't been to see them in almost a year, and how dare we ship drug to this patient, etc. I go and look at the copies of the forms that I keep, and, yep, there's a signature of this doctor's name on it. As it was surprisingly legible for a doctor's signature, I went and found another patient of this doctor's, and, lo and behold, the signatures matched. I go back to the doctor, and tell her this. She goes all quiet, and then says, oh, I must have thought it was for someone else, can I fax those copies to be sure? Okey, fax them, but she wants to withdraw her prescription for the patient. Okey. The reason this has stuck out in my mind is because the doctor had no idea she'd signed a prescription form for a patient that, effectively, gave the patient about $10k worth of free medication. Just think about the level of attention that demonstrates. Brad [/QUOTE]
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