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Holy Cow! Wizards delegates...
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<blockquote data-quote="wotcmike" data-source="post: 1895764" data-attributes="member: 26739"><p><strong>questions about the delegate program answered</strong></p><p></p><p>Hi all,</p><p></p><p>As the Wizards of the Coast Community Manager and the person who runs the Delegate program, please allow me to answer the questions posed below.</p><p></p><p></p><p></p><p>Yes you will. This is pretty standard amongst all companies that have their own intellectual properties.</p><p></p><p></p><p></p><p></p><p>Again, yes you will. This covers basic liability issues and states how both Wizards and the Delegate can drop the program for any reason at any point.</p><p></p><p></p><p></p><p>Nope. That would be stupid.</p><p></p><p></p><p></p><p>There is a web tool where most reports are just typed in online. The store visit reports (they are 1 page reports which ask 6 questions) are currently either faxed in or emailed in. They will also be put into the web tool soon enough. If a delegate can't get reports in for some reason (life happens guys, we all know that) they just need to let me know and its fine.</p><p></p><p></p><p></p><p>Delegates are asked to visit 3 retail locations a month. This assumes within a reasonable distance of that Delegate. If there a plenty of stores in their area, I hope they will try and see different ones when they can. If there are only 3 stores in their area, they can visit those same 3 each month. Some stores may want repeat visits, others may not. That is up to the Delegate to decide what works best in his or her area.</p><p></p><p></p><p></p><p>Write me and say you'd like to quit. A few delegates already have due to busy lives. They keep all the stuff they earned, I thank them and that's it.</p><p></p><p>Of course, if a someone joined to ONLY get lots of free stuff and then quit immediately, I would probably request the materials to be returned.</p><p></p><p></p><p></p><p>Well hours are the same; sending in the reports is pretty easy so I do ask to try and get them in each month (if writing 3 emails a month is too much effort, then perhaps this isn't the right program for someone); you can go to any game store you want (though sometimes stores in your area may request a visit, if it is not a bother I hope a delegate would be willing to stop by and help if they could); and you would have to sign and NDA and contract but you could quit whenever you want (and keep the stuff if you help us for a few months).</p><p></p><p></p><p></p><p>Again, pretty much any company with intellectual property and propietary information does this. The NDA is a standard non-disclosure agreement about information (if we tell you release dates or some such thing). The product a delegate receives is what they have earned. Keep it, sell it, trade it, whatever they'd like.</p><p></p><p></p><p></p><p>Delegates are considered premiere volunteers. Since they are being sent product we have to gather information (and W-9's) by law. Can't send stuff out without telling Uncle Sam (Delegate's are NOT taxed on the retail value of the product btw).</p><p></p><p></p><p></p><p>Not true. The only requirement is 3 visits a month. Each visit usually runs an hour or so (at the most). Even with travel time (as long as you are going to local stores) delegates are spending about 5-6 hours a month doing this. </p><p></p><p>There are additional incentives offered if a Delegate wants to do more (demos, tournaments, sponsored staff at conventions, etc) but nothing else is required. </p><p></p><p></p><p></p><p>Not true. Believe it or not, we are human beings here (I know I am) and recognize how busy people are. Once a month is great.</p><p></p><p></p><p></p><p>Again, Delegates go to the locations that are reasonable for them (they get to decide what reasonable is). You are correct, we can't reimburse gas/meals/etc. for store visits (though we do for conventions and such) so I would never expect a Delegate to go very far out of their way.</p><p></p><p></p><p></p><p>Not true.</p><p></p><p></p><p></p><p>This program has been running since July. There are currently 130 delegates across North America. Almost 800 stores have been visited, hundreds of demos have been run (and again, they are not required), and I am told that the folks in the program are enjoying it. Some do 3 visits a month (5-6 hours time roughly), some do lots of demos, some come work with us at conventions, and so on. There is only space/budget for roughly 200 Delegates at this time.</p><p></p><p>My apologies that I haven't been able to answer every question that came in from people interested in the program. It is just me (and one assistant) running it. Over 400 requests came in last week and I was getting ready to head out to Gen Con So Cal. I just got back in the office today. I hope to get back to everyone that has applied within the next 2 weeks.</p><p></p><p></p><p></p><p>I know that would tick me off, so I won't ask that of anyone in the program. Some delegates have gone to cover other stores when another delegate has asked for their help, but that is up to the individuals involved. We won't set that as policy.</p><p></p><p></p><p></p><p>I have worked in customer service, tech support, retail management and so on for almost 20 years now. While I would love to find excited folks who want to do this the rest of their lives, this is the real world <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile :)" data-smilie="1"data-shortname=":)" /> Lives change. </p><p></p><p>I would be happy with folks who can put in a year with the program though I would understand if less time than that worked out. I'm not interested in making games "unfun" for anyone (as an old gamer myself I am very careful about that). And again, as long as someone doesn't join the program with the intent of just ripping us off, the product we send out is the reward we give the delegates for helping us out, period. Once they have it, it is theirs to do with as they will.</p><p></p><p></p><p></p><p>Says who? Most of the current Delegates we have also work with Nintendo, decipher, Upper Deck, or other companies as judges, to's, or volunteers. I have no problem with that. If you are into games, you are into games.</p><p></p><p>I can't offer this program to someone who is a full time employee of another game company simply because it would put them in a tough place of having to keep information separate, but otherwise this program is open to all. It exists to help interested gamers grow the gaming community in their area and help stores with their questions and concerns.</p><p></p><p>So, this program won't be for everyone (what is?). For folks interested in talking about games, or teaching people how to play, or expanding gaming in their area, I think it is a pretty good deal. And yes, I work for WOTC, but I was a gamer LONG before I ever came here.</p><p></p><p></p><p></p><p>I hope I answered your questions.</p><p></p><p>Thanks!</p><p></p><p>Mike Gills</p><p>Wizards of the Coast</p><p>Community Manager</p></blockquote><p></p>
[QUOTE="wotcmike, post: 1895764, member: 26739"] [b]questions about the delegate program answered[/b] Hi all, As the Wizards of the Coast Community Manager and the person who runs the Delegate program, please allow me to answer the questions posed below. Yes you will. This is pretty standard amongst all companies that have their own intellectual properties. Again, yes you will. This covers basic liability issues and states how both Wizards and the Delegate can drop the program for any reason at any point. Nope. That would be stupid. There is a web tool where most reports are just typed in online. The store visit reports (they are 1 page reports which ask 6 questions) are currently either faxed in or emailed in. They will also be put into the web tool soon enough. If a delegate can't get reports in for some reason (life happens guys, we all know that) they just need to let me know and its fine. Delegates are asked to visit 3 retail locations a month. This assumes within a reasonable distance of that Delegate. If there a plenty of stores in their area, I hope they will try and see different ones when they can. If there are only 3 stores in their area, they can visit those same 3 each month. Some stores may want repeat visits, others may not. That is up to the Delegate to decide what works best in his or her area. Write me and say you'd like to quit. A few delegates already have due to busy lives. They keep all the stuff they earned, I thank them and that's it. Of course, if a someone joined to ONLY get lots of free stuff and then quit immediately, I would probably request the materials to be returned. Well hours are the same; sending in the reports is pretty easy so I do ask to try and get them in each month (if writing 3 emails a month is too much effort, then perhaps this isn't the right program for someone); you can go to any game store you want (though sometimes stores in your area may request a visit, if it is not a bother I hope a delegate would be willing to stop by and help if they could); and you would have to sign and NDA and contract but you could quit whenever you want (and keep the stuff if you help us for a few months). Again, pretty much any company with intellectual property and propietary information does this. The NDA is a standard non-disclosure agreement about information (if we tell you release dates or some such thing). The product a delegate receives is what they have earned. Keep it, sell it, trade it, whatever they'd like. Delegates are considered premiere volunteers. Since they are being sent product we have to gather information (and W-9's) by law. Can't send stuff out without telling Uncle Sam (Delegate's are NOT taxed on the retail value of the product btw). Not true. The only requirement is 3 visits a month. Each visit usually runs an hour or so (at the most). Even with travel time (as long as you are going to local stores) delegates are spending about 5-6 hours a month doing this. There are additional incentives offered if a Delegate wants to do more (demos, tournaments, sponsored staff at conventions, etc) but nothing else is required. Not true. Believe it or not, we are human beings here (I know I am) and recognize how busy people are. Once a month is great. Again, Delegates go to the locations that are reasonable for them (they get to decide what reasonable is). You are correct, we can't reimburse gas/meals/etc. for store visits (though we do for conventions and such) so I would never expect a Delegate to go very far out of their way. Not true. This program has been running since July. There are currently 130 delegates across North America. Almost 800 stores have been visited, hundreds of demos have been run (and again, they are not required), and I am told that the folks in the program are enjoying it. Some do 3 visits a month (5-6 hours time roughly), some do lots of demos, some come work with us at conventions, and so on. There is only space/budget for roughly 200 Delegates at this time. My apologies that I haven't been able to answer every question that came in from people interested in the program. It is just me (and one assistant) running it. Over 400 requests came in last week and I was getting ready to head out to Gen Con So Cal. I just got back in the office today. I hope to get back to everyone that has applied within the next 2 weeks. I know that would tick me off, so I won't ask that of anyone in the program. Some delegates have gone to cover other stores when another delegate has asked for their help, but that is up to the individuals involved. We won't set that as policy. I have worked in customer service, tech support, retail management and so on for almost 20 years now. While I would love to find excited folks who want to do this the rest of their lives, this is the real world :) Lives change. I would be happy with folks who can put in a year with the program though I would understand if less time than that worked out. I'm not interested in making games "unfun" for anyone (as an old gamer myself I am very careful about that). And again, as long as someone doesn't join the program with the intent of just ripping us off, the product we send out is the reward we give the delegates for helping us out, period. Once they have it, it is theirs to do with as they will. Says who? Most of the current Delegates we have also work with Nintendo, decipher, Upper Deck, or other companies as judges, to's, or volunteers. I have no problem with that. If you are into games, you are into games. I can't offer this program to someone who is a full time employee of another game company simply because it would put them in a tough place of having to keep information separate, but otherwise this program is open to all. It exists to help interested gamers grow the gaming community in their area and help stores with their questions and concerns. So, this program won't be for everyone (what is?). For folks interested in talking about games, or teaching people how to play, or expanding gaming in their area, I think it is a pretty good deal. And yes, I work for WOTC, but I was a gamer LONG before I ever came here. I hope I answered your questions. Thanks! Mike Gills Wizards of the Coast Community Manager [/QUOTE]
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